General Manager - Outlet (Fine Dining)

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 300,000 - 400,000; Full time

Job summary

A luxury resort in the United Arab Emirates is seeking a General Manager – Outlet (Fine Dining) to ensure exceptional restaurant operations, manage costs, and deliver high-quality service. The ideal candidate has experience in luxury 5-star dining and exceptional leadership abilities. This role involves overseeing a management team and enhancing the restaurant's image through innovative ideas. The position promises exciting opportunities within a developing integrated resort environment.

Qualifications

• Experience in luxury 5-star hotels/restaurants with a focus on fine dining.
• Sommelier certification preferred.
• Excellent leadership and supervisory skills.

Responsibilities

• Ensure restaurant operations adhere to established standards.
• Deliver quality service and anticipate guest needs.
• Manage costs effectively and promote teamwork.

Skills

Leadership

Customer service

Budget management

Creativity

Wine knowledge

Job description

Job Description

On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theater, nightclub, and five‑star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan Island is currently seeking a General Manager – Outlet (Fine Dining) to join the resort’s Food and Beverage team.

The Primary Duties And Responsibilities Of This Role Are

• Ensure the restaurant runs according to established operating procedures.
• Manage the restaurant cost-effectively and efficiently within budget.
• Deliver high quality products and services to every guest.
• Identify and anticipate customers’ needs and expectations.
• Request feedback and gather information about service performance.
• Establish and monitor customer service goals.
• Address guests’ requests and handle complaints promptly and to their satisfaction
• Provide supervision, direction and leadership to the management team to achieve department goals.
• Delegate tasks fairly and equitably among the restaurant management team and promote teamwork.
• Develop and share your vision for the restaurant.
• Coach, motivate, counsel and evaluate management staff and encourage their participation in decision-making.
• Monitor industry and market trends and propose adjustments to menus, pricing, and wages accordingly.
• Suggest creative ideas to enhance the restaurant’s image and offering.
• Interact with Department and Company Team Members, management, and contractors professionally and positively.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Experience in luxury 5‑star hotels/restaurants with exceptional dining experiences
• International experience in trendsetting places such as Tokyo, London, Paris, New York, Hong Kong, Australia, Singapore and Shanghai a great advantage
• Passion and knowledge for service, food and wine with Sommelier certification an advantage
• Industry benchmarks: All Day Dining Restaurants in 5‑star Luxury Hotels, Lifestyle restaurants, fine casual restaurants
• Excellent leadership, management and supervisory abilities