Personal Assistant to Regional General Manager

FAIRMONT; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Personal Assistant to support the Regional General Manager in daily operations. The role includes managing correspondence, preparing reports, and organizing tasks efficiently. Ideal candidates should have a bachelor's degree in Hospitality Management or Business Administration, along with strong organizational and communication skills. Experience in the hospitality industry is preferred. This position offers a dynamic working environment with a focus on diversity and inclusion.

Qualifications

• Previous experience as a personal assistant or in an administrative role, preferably in the hotel or hospitality industry.
• Experience in supporting senior management is an advantage.
• Ability to multitask and prioritize tasks effectively.

Responsibilities

• Manage sensitive information with discretion and integrity.
• Regional General Manager’s calendar management.
• Prepare reports, presentations, and official documents.

Skills

Organizational skills

Time-management skills

Verbal communication skills

Written communication skills

Problem-solving skills

Attention to detail

Education

Bachelor’s degree in Hospitality Management or Business Administration

Tools

Microsoft Office Suite

Job description

Company Description

We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

The Personal Assistant (PA) to the Regional General Manager (RGM) plays a crucial role in supporting the Regional General Manager in daily operations, ensuring efficient management of tasks and responsibilities. The PA acts as a liaison between the RGM and various stakeholders, including employees, suppliers, and guests.

• Manage sensitive information with discretion and integrity.
• Acting as the first point of contact for the Executive Office and serving as an intermediary for the Dubai Central General Managers.
• Regional General Manager’s calendar management
• Preparing reports, presentations, Memos, SOPs, Complimentary Vouchers, NOCs and any official documents
• Managing correspondence, including negative reviews directed to the RGM
• Preparing and processing RGM’s monthly expenses, travel expenses, insurance reimbursement claims, RGM’s Travel arrangements
• Reviewing and proofreading contracts, capex files and any other documents for accuracy before the Regional General Manager review
• Keeping all ExComs/ departments on task to meet deadlines
• Preparing the monthly business review presentation and minute taking
• Preparing the monthly attendance for Head of Departments
• Managing HODs’ vacation plan requests in Oasys
• Monitor project timelines and deliverables, ensuring deadlines are met.
• Maintain organized filing systems, both physical and digital.
• Track key performance indicators (KPIs) and prepare reports for the RGM.
• Managing stationery inventory (Future log)
• Monitoring the validity of licenses and certifications
• Monthly updates of DTCM statistics in the DTCM portal
• Assisting in conducting specific projects and research as needed
• Miscellaneous tasks to support the Regional General Manager which may vary according to the RGM’s remit

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.
• Previous experience as a personal assistant or in an administrative role, preferably within the hotel or hospitality industry.
• Experience in supporting senior management is an advantage.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
• Ability to multitask and prioritize tasks effectively.
• Strong attention to detail.
• Problem-solving and critical thinking skills.
• Professional demeanour and positive attitude.
• High level of integrity and confidentiality.
• Ability to work independently and as part of a team.
• Adaptability to changing environments and priorities.

Additional Information

Your team and working environment:

Diverse, young and vibrant team

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.