Business Director jobs in United Arab Emirates

The General Manager will lead a vibrant restaurant on Yas Island, overseeing daily operations and ensuring the highest standards of food, service, and ambiance. This role requires a strategic leader passionate about hospitality, with the ability to drive revenue, inspire a team, and elevate the dining experience.

Reporting to: Owner

1. Operational Excellence
   • Oversee daily restaurant operations, including dining services, kitchen, bar and support functions.
   • Optimize workflow and resource allocation for peak performance.
   • Leverage technology for operational improvements, such as digital ordering systems, inventory management software, or customer relationship management (CRM) tools.
   • Ensure compliance with industry regulations and company policies.
2. Business and Financial Management
   • Develop and monitor budgets, ensuring profitability and cost control.
   • Develop sales and profit improvement strategies, including pricing analysis and promotional activities, to ensure financial targets are met or exceeded.
   • Regularly assess operational costs (food, labor, supplies) to improve profit margins while maintaining quality and guest satisfaction.
   • Manage vendor relationships to maintain premium ingredients and supplies.
3. Marketing and Growth
   • Collaborate with Marketing team and implement brand-building strategies to enhance restaurant's visibility across local and international markets.
   • Develop digital and social media strategy like online presence, social media campaigns, website content and digital advertising.
   • Focus on Customer Experience innovation such as Launch creative events, promotions, and seasonal offerings to engage guests and enhance brand loyalty.
   • Collaborate with marketing teams for targeted campaigns, leveraging Yas Islands tourism and event-driven traffic to drive repeat business.
4. Strategic Planning and Growth
   • Develop and execute long‑term growth strategies to position restaurant as a leader on Yas Island and within the Abu Dhabi F&B scene.
   • Identify new business opportunities such as catering, private events, or partnerships to expand the brand’s reach.
   • Responsible for innovation and product development – development of new menu offerings, seasonal promotions, and exclusive experiences that enhance the guest experience and attract new customers.
   • Foster a culture of creativity in the kitchen and service areas to keep the concept fresh and exciting.
5. Team Management
   • Foster a positive work environment that promotes employee motivation, satisfaction, and retention.
   • Recruit, train, and lead a diverse team of hospitality professionals.
   • Continuously assess skill gaps and implement targeted training programs to ensure professional development and enhance team performance.
   • Address and resolve any employee conflicts or concerns promptly, maintaining a harmonious and productive work environment.
6. Guest Experience
   • Enhance the customer journey with personalized and memorable service.
   • Respond to customer feedback, creating solutions to exceed expectations.
   • Innovate to offer unique dining experiences aligned with Yas Island's dynamic atmosphere.
   • Ensure exceptional guest service standards and address feedback promptly.
7. Compliance and Safety
   • Ensure adherence to UAE health, safety, and licensing regulations.
   • Conduct regular safety and quality audits to protect staff and guests.

• Bachelors degree in hospitality management or equivalent experience.
• Minimum 8+ years in F&B leadership, including high-profile or destination venues.
• Strong financial acumen and operations expertise.
• Excellent interpersonal, communication, and problem‑solving skills.
• Fast‑paced environment with frequent decision‑making and problem‑solving requirements.

• Pleasing Personality: Positive, Energetic, Motivated & Optimistic
• Excellent attention to detail, observation and memory
• Shows compassion and is caring and driven
• A good listener, and able to consider all information
• Flexible and willing to work long hours