General Manager

Veolia; Dubai, Abu Dhabi; On-site; AED 300,000 - 450,000; Full time

Job summary

A leading environmental services company in Dubai seeks a Business Development Director to lead strategies and develop waste management services. The role requires at least 15 years of experience, including a minimum of 7-8 years in a similar position within the GCC. Key responsibilities include stakeholder management, compliance oversight, and resource optimization. A strong background in change management and digital processes is essential. The position promises a dynamic work environment and opportunities for significant impact on sustainable growth.

Qualifications

• Minimum of 15 years experience in the same field.
• At least 7-8 years in the same position.
• Strong experience in digitization of processes.

Responsibilities

• Develop and implement business strategies for waste management services.
• Manage external and internal stakeholder relationships.
• Ensure compliance of subcontractors with obligations.

Skills

Change management

Analytical skills

Problem solving

Performance management

Financial planning

Education

Relevant educational qualification

Job description

Company Description

General presentation :

Providing water, energy and waste management solutions since 160 years, Veolia offers public authorities and industries with a range of water, energy and waste management services vital to human development and sustainable growth in 48 countries around the world.

We continue to adapt and innovate in step with economic growth and human development by designing and implementing solutions that will have a positive impact on the environment and resources. Our goal is to build a better 21st century, we therefore see ourselves as #resourcers.

In the Middle East, Veolia works with industries, governments and communities, retail and commercial businesses, to deliver innovative and sustainable solutions that are needed today, with the vision required for tomorrow. Through public-private partnerships and innovative contractual schemes, Veolia is committed to achieving quantifiable results with sustainable, pragmatic solutions.

Context:

Key figures:

• More than 1,300 employees in the Middle East (in addition to the 2,000 for Enova which reports directly to Veolia AMO, for Facility Management and Energy Efficiency contracts in the ME)
• A strong local network with 12 offices across the region grouped in 3 geographies (UAE, Oman - Qatar and KSA, Bahrain, Kuwait)
• 30 years of sustainable partnerships
• More than 6,000 references

General description for all employees:

Behavior promoting security and safety is the prime responsibility of all Veolia employees, and it cannot be overruled by any specific mission related to the position. And the right mindset of continuous improvement is part of the commitment of all employees.

Health & Safety

Complying with the Health & Safety procedures, including wearing Personal Protective Equipment (PPEs) as and when required is compulsory for all employees, and meeting local regulation related to Health. Participating in toolbox talks, reporting incidents and near misses are also part of the missions to ensure the safety of other employees and participating into a safe behavior that Veolia ME is promoting in every site

Security

Middle-East comprises multiple countries with complex political situations, which can generate some risk to the security of the employees and their relatives. An appropriate behavior, in line with the local habits and culture is required, along with the strict compliance on security procedures when traveling to a country that has a certain level of risk.

Cyber security

An employee can expose himself or the company to very large risk if he does not comply with cyber security policy. This Cyber Security is at the heart of the IT strategy with the SATAWAD (Safe AnyTime AnyWhere Any Device) strategy, for which the commitment of each employee is key

Continuous improvement

Being the world leader in environment services brings high expectations from clients, partners and customers. Such expectations can only be fulfilled with the right mindset of continuous improvement. It is through the attentive sight of each employee and their willingness to make things more efficient, better for the environment or with positive societal impact that we can strengthen our position of leader.

Digitally minded

Digital is one of the main pillars of the strategy of Veolia, to enhance the capabilities of our employees. Also, the level of digitalisation of the companies can significantly impact the satisfaction of the employees and clients, as such, having digitally minded employees is key to remain attractive in the market.

This appetite to resource the world is what makes us #Resourcer.

Job Description

Description of the Mission:

Purpose

Provide vision and leadership to the company with the development business plans in line with Veolia’s Green up strategy and enhancing booster activities. Establishing and accomplishing business objectives in a manpower intensive, challenging, commercial and innovative solution environment, with the use of all company resources, policies, processes, systems and procedures in the short, medium and long term through continuous improvement, sound financial management.

Tasks and Responsibilities

Overall Accountabilities:

• To develop and implement business strategies, policies and processes for the general management and business development for the broad spectrum of activities in total Waste Management Services in Abu Dhabi and Dubai, in relation with the UAE BD Director, the UAE CEO and COO.
• Grow and develop the existing businesses and markets
• Pursue new business opportunities and related adjacencies such as green initiatives and recycling, in relation with the UAE BD Director
• Ensure external and internal stakeholder management
• Ensure management of all subcontractors and ensure their compliance with their contractual obligations as well as their timely payment and compensation.
• Lead the efforts in ensuring that the appropriate business systems, processes and controls are in place.
• Responsible for budget planning and execution
• Ensuring adaptation of business and processes through change management process while ensuring appropriate utilization of assets
• Enforce performance standards, organizational policies, provide direction and motivation to functional managers and employees as well as ensure that adequate training is being imparted to staff members
• Maintain add-on quality, health, safety and environment standards as well as partner with the Government of UAE/ Abu Dhabi and Dubai/other Emirates concerned its affiliates and other similar organizations in such endeavours.
• Ensure QHSE systems, policy and procedures and guidelines are adhered and implemented.

Qualifications

Technical Skills and Experiences:

Experience & Qualification

• Hold a relevant educational qualification from a well recognized and reputable academic institution fit for the required job function.

Min Exp :

• Minimum 15 years experience in the same field in a well reputed organization within various levels with minimum 7-8 years experience in the same position, preferably in the GCC region.
• Strong experience in change management and digitization of processes
• Strong local, commercial and market awareness

Specific Knowledge & Technical Skills :

• Experience in Change management
• Excellent analytical and reporting skills.
• UAE valid light vehicle driving license is a must.
• Innovative and continuous improvement mindset.
• Effective problem identification, problem solving and improvement implementation.
• Performance Management, Staffing, Management Proficiency, Coordination, Coaching, Developing Standards, Financial Planning and Strategy, Process Improvement, Decision Making, Strategic Planning, Quality Management.
• Fluent in English is mandatory and /or Arabic/ French/ Hindi is a plus

Additional Information

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

The preceding description is not designed to be a complete or exhaustive list of all duties and responsibilities that will be carried out by the selected candidate.

Veolia Middle East does not and shall not discriminate in any forms in its recruitment processes.