Building Services Manager jobs in United States

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs, inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience.

If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to joinInterContinental Dubai Marina Hotel & ResidencesasFood & Beverage Supervisor.

InterContinental Dubai Marina is a Five Star luxury hotel in the heart of Dubai Marina, featuring 328 rooms and residence suites, flexible event spaces, and a variety of restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.

Your role will include but not be limited to:

• Lead daily shift briefings , communicating hotel updates, service focus areas, and team goals to ensure a unified, guest-ready team.
• Ensure all service equipment is clean, functional, and properly set up before each shift to maintain a smooth and polished operation.
• Monitor inventory levels and stock control procedures , ensuring availability of items and minimizing waste or loss.
• Coordinate with culinary and bar teams to ensure the menu and wine list are current, well-presented, and aligned.
• Create a warm, welcoming environment by engaging with guests proactively—always with a smile and responding to feedback or concerns promptly and professionally.
• Oversee service quality, timing, and guest satisfaction , ensuring consistency with Hotel’s standards.
• Lead by example on the floor , mentoring and guiding the team in delivering seamless, intuitive service with genuine hospitality.
• Support the training and development of team members, nurturing their growth and fostering a culture of continuous improvement.
• Manage all cash handling ensuring accuracy, security, and full compliance with financial protocols.
• Prepare and reconcile daily financial reports , verifying all transactions and ensuring accountability.
• Maintain accurate shift logs , recording guest feedback, service highlights, and any incidents to ensure smooth handovers and operational continuity.

Why you will love this job:

• Work in a dynamic, high-energy environment where no two days are the same.
• Learn new skills, receive mentorship, and have opportunities for career growth.
• Be part of a supportive team that values collaboration and fun.
• Enjoy benefits like staff discounts, and a creative, inspiring workplace.

Ideally, you'll have some or all the following qualifications and experience we're looking for:

• Minimum 2 years in a similar supervisory role within a luxury hotel or upscale dining environment
• Excellent communication skills and a service-focused mindset.
• Strong knowledge of Food & Beverage operations, cash handling procedures, and guest service standards.
• Passionate about hospitality, with a keen eye for detail and a heart for people.
• Fluent in English; additional languages are an advantage.

What you can expect from us

We provide our team members with everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts, and some of the best training in the industry.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees, promoting a culture of trust, support, and acceptance. We always welcome different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and become part of our ever-growing global family. Apply today and embark on your next exciting career journey with us!