Senior HR Operations & Employee Services Manager

Intertec Softwares Pvt Ltd; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading IT services company in Dubai is seeking a Manager – Employee Services HR Operations to oversee comprehensive HR operations and compliance with UAE labor laws. The ideal candidate will have 10 years of HR experience, including 7 in a similar role, with a strong focus on employee lifecycle management and HR systems. Responsibilities include managing onboarding, compliance audits, and resolving employee grievances. Strong knowledge of HRMS and interpersonal skills are essential for success in this position.

Qualifications

• 10 years of experience in HR Operations, with at least 7 years in a similar role.
• High emotional intelligence and empathy.
• Strong stakeholder collaboration skills.

Responsibilities

• Oversee HRMS data accuracy and compliance.
• Manage onboarding and offboarding processes.
• Handle employee grievances and disciplinary cases.

Skills

Strong working knowledge of UAE labor law and HR compliance

HRMS experience

Strong communication and interpersonal skills

Attention to detail

Effective conflict resolution

Education

Bachelor’s Degree in Human Resources or Business Administration

Tools

MS PowerApps

PMS platforms (e.g., Synergita)

Job description

A leading IT services company in Dubai is seeking a Manager – Employee Services HR Operations to oversee comprehensive HR operations and compliance with UAE labor laws. The ideal candidate will have 10 years of HR experience, including 7 in a similar role, with a strong focus on employee lifecycle management and HR systems. Responsibilities include managing onboarding, compliance audits, and resolving employee grievances. Strong knowledge of HRMS and interpersonal skills are essential for success in this position.