Client Services Manager – Banking Elite

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading banking institution in the UAE is seeking a Manager Client Services. This role involves providing high-quality service to clients and supporting the Elite Banking business with various operational matters. Ideal candidates will possess strong interpersonal skills, a background in business or economics, and a commitment to customer satisfaction. Full-time position with no remote work option.

Qualifications

• Good understanding of banking products and services.
• Minimum three years of work experience in a similar field.
• Excellent English language skills; Arabic is an advantage.

Responsibilities

• Assist with daily operational matters for Elite Banking.
• Provide high-quality service to all clients assigned.
• Coordinate with internal stakeholders for follow-ups.
• Log customer complaints to ensure satisfaction.
• Strictly adhere to bank policies and procedures.

Skills

Interpersonal skills

Customer service

Multilingual communication

Team collaboration

Time management

Problem-solving

Education

University degree in business, economics, or marketing

Job description

A leading banking institution in the UAE is seeking a Manager Client Services. This role involves providing high-quality service to clients and supporting the Elite Banking business with various operational matters. Ideal candidates will possess strong interpersonal skills, a background in business or economics, and a commitment to customer satisfaction. Full-time position with no remote work option.