Quality à Afrique du Sud

Job Purpose: Co-ordinates and controls operations with respect to High, Medium, Low, Voltage and Metering Electrical Services for remote towns in order to ensure that work undertaken is completed in accordance with laid down specifications, quality standards and cost measures.

Duties: Identifies with the Section’s strategy with respect to service delivery and implements and monitors the short-term plans/objectives for the High, Medium and Low Voltage Electrical services.

1. Evaluating service delivery trends and capacity against requirements to facilitate the preparation of capital and operational expenditure estimates to support plans and objectives.
2. Co-ordinates tasks/activities associated with the implementation of procedures and monitoring and reporting on sequences/outcomes.
3. Plans, prioritizes and schedules High, Medium and Low Voltage Electrical services projects and related works.
4. Preparing resource allocation schedules (cost, material and time spread) and priority programmes for execution.
5. Compiling annual maintenance program (service of mini-substations, switchgear, low tension/medium volt overhead lines, underground cables, etc.) and submit to relevant personnel for uploading on the On Key system, issuing of job cards for implementation.
6. Exercising expenditure control over line items on the budget and analyzing resource requirements against project scope and time frames with a view to optimizing utilization and achieving cost effectiveness.
7. Coordinating and controlling the maintenance and engineering of the vending system, capturing consumer data (name, address, tariffs, etc.) and managing the registration and capturing of consumer contracts on the prepayment vending system.
8. Implements procedures, systems and controls to regulate specific work sequences associated with the functionality.
9. Co-ordinates and controls tasks/activities associated with controlling personnel performance, productivity and discipline.
10. Co-ordinates and controls the key service delivery objectives/dimensions of quality, standard, efficiency, cost and outcomes associated with the installation and maintenance of Medium and Low Voltage Electrical services.
11. Providing guidelines on operational sequences and the interpretation of specific procedures to facilitate compliance with specific legislation (Occupational Health and Safety Act, Electricity Regulation Act, 2006, National Energy Regulator Act, 2004, Electrical Installation Regulations, 1992, etc.), NRS specifications, electrical policies/strategies, etc.
12. Authorizing High, Medium and Low Voltage switching instructions and accountable for safe switching of medium voltage switchgear.
13. Performing activities associated with live phasing to ensure that phase rotations are synchronized with the network in order to prevent electrical shorts.
14. Monitors the capital and operating expenditure against the approved budget allocations.
15. Performs specific administrative tasks/activities associated with the updating and maintaining of records/information related to the activities/ operations of the Division.
16. Co-ordinates the administrative dimensions associated with communicating with the public and processing of queries and complaints.
17. Interacting with the customer on queries/complaints in respect of electrical service delivery, establishing the nature/urgency of the matter and provide detailed explanations to support or defend the organization’s actions and/or refer issues to the relevant official in the Directorate for resolution.
18. Enforce the adherence to appropriate OHS regulations, standard operating procedures and legal requirements as far as personnel and operations are concerned.