Head Of Temporary Employment Services

Aj Personnel; Pretoria; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A recruitment firm in Pretoria seeks a Head of Temporary Employment Services to spearhead and grow national TES operations. The role requires a Bachelor's degree, over 5 years of leadership experience, and expertise in labour legislation. Responsibilities include strategic growth planning, overseeing regional managers, and ensuring client satisfaction. The position offers an annual salary with opportunities for national travel.

Qualifications

• Minimum 5 years in a senior leadership role.
• Experience in Temporary Employment Services / Labour Broking industry.
• Ability to manage large volumes of semi-skilled / unskilled labour.

Responsibilities

• Develop and execute a national growth strategy for the TES division.
• Oversee and guide Regional Managers for service delivery.
• Drive profitability and growth targets for the division.

Skills

Leadership

Client relationship management

Project management

Sales and business development

Understanding of labour legislation

Education

Bachelor's Degree in Business Management or related field

Job description

Reference: JHB

Background: Excellent career opportunity for a Head of Temporary Employment Services to spearhead & grow the company's national TES operations.

Minimum Requirements

• Bachelor's Degree in Business Management, Human Resources, Industrial Relations, Law, or a related field (advantageous).
• At least 5 years in a senior leadership or divisional management role.
• Years of experience in the Temporary Employment Services / Labour Broking industry.
• Proven experience managing a large‑scale workforce.
• Experience managing large volumes of semi‑skilled / unskilled labour, specifically within the construction sector.
• Demonstrated success in sales, client relationship management and business development across multiple industries.
• Proven track record of managing and leading multi‑regional teams across a national footprint.
• Deep understanding of South African labour legislation (LRA, BCEA, EE Act, etc.) & best practices in HR and Industrial Relations.
• Ability to drive client satisfaction, manage complex contracts and achieve operational targets including headcount, gross margin and debtor control.
• Project management experience (advantageous).
• Strategic thinker who can contribute at an Executive Committee level.
• Exposure to key national sectors, including mining, energy (e.g., Eskom), construction and industrial services.
• Passion for transformation, economic inclusion and delivering measurable impact through people.
• Willingness to travel nationally and lead a geographically dispersed team.
• Direct reporting experience to the Divisional CEO.

Duties & Responsibilities

• Develop and execute a national growth strategy for the TES division, aligning with the company's overall objectives and growth aspirations, focusing on client acquisition, revenue generation and market penetration.
• Oversee and guide Regional Managers across provinces, ensuring excellence in service delivery, profitability and client satisfaction.
• Formulate and execute strategies for the expansion of the division into new, more skilled blue‑collar labour segments (e.g., electricians, fitters, boilermakers), leveraging existing client relationships and identifying new market opportunities.
• Oversee the operational lifecycle of temporary placements, from client acquisition support to contract completion for both current and future service lines.
• Drive profitability and growth targets for the division.
• Responsible for key performance indicators, including overall headcount management, gross‑margin achievement and control, and effective management of debtors.
• Leverage extensive industry networks to expand the company's client base across blue‑collar and white‑collar segments, including mining, construction, energy, manufacturing and logistics.
• Champion client satisfaction, ensuring all service‑level agreements (SLAs) and contractual obligations are met or exceeded.
• Build scalable solutions to address clients' workforce challenges, supported by compliant, ethical labour‑broking practices.
• Ensure efficient and compliant execution of all temporary employment contracts through the regional management team, focusing on high‑volume semi‑skilled / unskilled placements.
• Develop and implement best practices for operational processes, resource allocation and quality control.
• Monitor key performance indicators (KPIs) to track divisional performance and identify areas for improvement.
• Provide strong leadership, mentorship and guidance to six Regional Managers, fostering their professional growth and ensuring high performance across the regions.
• Ensure strict adherence to all relevant labour legislation, including the Labour Relations Act, Basic Conditions of Employment Act and other industry‑specific regulations.
• Provide strategic guidance on complex IR matters, collaborating with the HR / IR teams to mitigate risks.
• Oversee workforce management practices—recruitment, onboarding, performance management and disciplinary processes—for the semi‑skilled / unskilled workforce.
• Oversee specific client projects, ensuring delivery on time and within scope.
• Ensure all divisional activities are in full compliance with company policies, industry standards and statutory requirements.
• Identify, assess and mitigate operational, contractual and HR / IR risks within the division.
• Ensure alignment with South African labour legislation, TES regulations and group governance frameworks.

Application

To apply, please submit a detailed CV. Only candidates who meet the minimum requirements and experience listed will be considered.

Package & Remuneration

Annually