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Remote Operations Manager — Scale Airbnb Ops & Guest Care
Résumé du poste
A fast-growing rental management company in South Africa is looking for an experienced Operations Manager to oversee their team and improve operational systems. The ideal candidate will have at least 3 years of experience in hospitality or property management, and a proven track record in managing remote teams. This fully remote position offers competitive pay and the chance to shape operations as the company scales.
Prestations
Qualifications
- Minimum 3 years of experience in hospitality or property management.
- Proven track record of managing remote teams.
- Strong understanding of Airbnb operations and guest relations.
Responsabilités
- Handle guest escalations and ensure fast resolutions.
- Maintain and improve operational systems and processes.
- Collaborate with leadership to uphold quality standards.
Connaissances
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.