Healthcare Front Desk Receptionist: Guest Care Pro

The Legends Agency; Cape Town; On-site; ZAR 12 000 - 16 000; Full time

Job summary

A leading healthcare organization in Cape Town is seeking a Front Desk Receptionist. The role involves managing the reception area, ensuring a welcoming environment, processing guest registrations and billing, and upholding confidentiality. Candidates must have a National Senior Certificate and 1-2 years of relevant experience. The position requires strong communication skills and attention to detail, with a salary range of R12,000 - R16,000 per month.

Qualifications

• 1-2 years in reception, front desk, or customer service roles.
• Prior experience in healthcare, hospitality, or diagnostics preferred.
• Familiarity with appointment systems, billing, or confidential data is an advantage.

Responsibilities

• Maintain a professional, welcoming reception area.
• Greet guests warmly and offer refreshments on arrival.
• Confirm guest appointments via the scheduling system.
• Assist guests with registration and capture medical information.
• Process billing and explain charges clearly.

Skills

Excellent verbal and written communication

Strong multitasking and organisational abilities

Proficient in Microsoft Word and Excel

Comfortable with scheduling or billing systems

Basic numeracy for payment and billing handling

Education

National Senior Certificate (Matric)

Certificate or diploma in Office Administration, Hospitality

Job description

A leading healthcare organization in Cape Town is seeking a Front Desk Receptionist. The role involves managing the reception area, ensuring a welcoming environment, processing guest registrations and billing, and upholding confidentiality. Candidates must have a National Senior Certificate and 1-2 years of relevant experience. The position requires strong communication skills and attention to detail, with a salary range of R12,000 - R16,000 per month.