Experienced Receptionist Hospitality Industry!

Go Skills Cafe; Gqeberha; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading hospitality group in Gqeberha is seeking an Experienced Receptionist to provide exceptional customer service. The ideal candidate will have at least 2 years of experience, excellent communication skills, and a professional demeanor. Responsibilities include greeting clients, managing calls, and assisting with administrative tasks. Join our dynamic team and contribute to delivering outstanding guest experiences.

Benefits

Health insurance

Paid time off

Opportunity for growth

Qualifications

• Minimum of 2 years of experience as a receptionist, preferably in hospitality.
• Professional and friendly demeanor required.
• Ability to handle multiple priorities in a fast-paced environment.

Responsibilities

• Greet and welcome clients and visitors professionally.
• Answer and direct incoming calls and emails.
• Manage and schedule appointments and meetings.
• Handle client inquiries and provide service information.

Skills

Excellent communication skills

Customer service skills

Organizational skills

Multitasking abilities

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Overview

Position: Experienced Receptionist - Hospitality Industry

Company Overview:

A leading Hospitality Group in Gqeberha, Eastern Cape. We specialize in providing exceptional guest experiences in the hospitality industry. Our team is dedicated to delivering exceptional service and results for our clients, and we are looking for an experienced receptionist to join our team.

Position Overview:

We are seeking an experienced receptionist to join our team and provide excellent customer service to our clients in the hospitality industry. The ideal candidate will have a friendly and professional demeanor, excellent communication and organizational skills, and a passion for the hospitality industry.

Responsibilities

• Greet and welcome clients and visitors in a professional and friendly manner
• Answer and direct incoming calls and emails to the appropriate person or department
• Maintain a clean and organized reception area
• Manage and schedule appointments and meetings
• Assist with administrative tasks such as filing, data entry, and document preparation
• Handle client inquiries and provide information about our services
• Assist with marketing and sales efforts, including sending out promotional materials and following up with potential clients
• Maintain client records and ensure confidentiality
• Collaborate with team members to ensure smooth operations and excellent customer service
• Handle any other duties as assigned by management

Qualifications

• High school diploma or equivalent required
• Minimum of 2 years of experience as a receptionist, preferably in the hospitality industry
• Excellent communication and customer service skills
• Proficient in Microsoft Office and other relevant software
• Strong organizational and multitasking abilities
• Ability to handle multiple priorities and work in a fast-paced environment
• Knowledge of the hospitality industry is a plus
• Professional and friendly demeanor
• Ability to work independently and as part of a team
• Health insurance
• Paid time off
• Dynamic and collaborative work environment
• Opportunity for growth and advancement within the company

If you are an experienced receptionist with a passion for the hospitality industry, we want to hear from you!

Join our hospitality team and be a part of our mission to provide exceptional digital solutions to businesses in the hospitality industry.