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Implementation Engineer
Job summary
A technology solutions company in Johannesburg is seeking an experienced Implementation Engineer to configure and maintain complex insurance systems. The role involves customizing the Sapiens IDIT platform, setting up products and workflows, and collaborating with Business Analysts. Candidates should have 3–6 years of experience in insurance tech implementation and a strong technical background. This role blends business knowledge with technical expertise for seamless system integration.
Qualifications
- 3–6 years’ experience in insurance technology implementation.
- Strong technical background in SQL and APIs.
- Solid knowledge of insurance products and compliance.
Responsibilities
- Configure and customise the Sapiens IDIT platform.
- Set up products, workflows, user roles, and claims processes.
- Collaborate with Business Analysts to translate requirements.
Skills
We are seeking an experienced Implementation Engineer to join our team and play a key role in deploying and maintaining complex insurance systems. In this role, you will configure and customise the Sapiens IDIT platform to support a wide range of insurance products, workflows, and compliance requirements.
You will be responsible for setting up products, workflows, documents, user roles, payment plans, and claims processes using IDIT setup wizards, while collaborating closely with Business Analysts to translate requirements into functional system configurations. The role also involves testing, managing promotions, supporting release pipelines, and resolving system defects.
What we’re looking for:
- 3–6 years’ experience in insurance technology implementation (Sapiens IDIT, Guidewire, Duck Creek, Tial, or similar).
- Strong technical background in SQL, APIs (REST/SOAP), XML/JSON.
- Solid knowledge of insurance products (motor, property, liability, commercial lines) and compliance (FSCA, POPIA).
- Excellent problem-solving, communication, and stakeholder management skills.
This is a techno-functional role that requires both business knowledge and technical expertise to ensure seamless system integration and customer satisfaction.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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