Company: Stadio
Location: Durban
Type: Permanent
Reference: #MUSC4ASC
Job Description
Key Roles and Responsibilities
- Coordinate student support initiatives and interventions for students. The role may be specific to a CL or DL campus. It is focused on student support for both CL and DL students on the specific campus.
- Promote, in collaboration with the Manager: C4SS, the services of the C4SS on campus.
- Coordinate the campus communication with reference to student support.
- Communicate and liaise with relevant stakeholders on campus to ensure successful delivery of student support and wellness activities on campus.
- Report on student support activities, as required.
- Coordinate the involvement of C4SS in identified projects.
- Take part in the annual planning process of support initiatives.
- Provide, deliver and coordinate individual and group student support and wellness activities on campus.
- Plan, coordinate and/or present support initiatives (workshops, information, training, etc.) in collaboration with the Manager: C4SS.
- Consult with and assist students who contact/visit the C4SS and/or make appropriate referrals/source support solutions.
- Contribute to the management of students-at-risk in collaboration with the academic managers on campus.
- Assist with the coordination of wellness initiatives on campus.
- Contribute to the development and delivery of the student orientation programme for first years and returning students.
- Coordinate, develop and arrange, in collaboration with the Manager: C4SS, support-specific activities, speakers, and information sessions for the new and returning student orientation sessions.
- Take responsibility for the implementation of diagnostic tests (for example, SM) before and during the orientation programme, according to the SOP per diagnostic assessment.
- Manage and conduct the required follow-up actions related to diagnostic tests.
- Contribute to the student support environment on Canvas.
- Contribute to the creation and maintenance of a vibrant, informative and up-to-date virtual support environment.
- Contribute and package content for the Canvas Student Support environment in consultation with the Manager: C4SS and the Manager: Student Support.
- Take joint responsibility for the quality assurance of the environment.
Qualification And Minimum Requirements
- Grade 12
- A relevant NQF level 6
- Progress towards NQF level 7 is advantageous
- At least 2 years relevant experience in higher education
Knowledge and Skills
- Self-discipline
- Excellent organizational, communication and interpersonal skills
- Time-management, and ability to work under pressure
- Sense of urgency and deadline driven
- Ability to work independently and problem solve
- Accuracy and attention to details
- Are willing to work after hours to assist the Distance Learning students with support sessions
- Awareness of environmental social issues and pressures
- Passionate about student issues and needs
- Excellent communication skills, both verbal and written
- High computer literacy. Experience on Canvas would be an advantage
- Ability to identify issues and initiate corrective action
Posted on 02 Feb 09:33, Closing date 9 Feb