Jobs at Cisco Systems, Inc. in South Africa

Senior Network Analyst

The Senior Network Analyst will be responsible for the management and maintenance of the IT network.

S/he will work in conjunction with other system administrators, database administrators, and support technicians at the Client site.

1. Working with current IT System engineers in designing and delivering the installation, upgrade, operation, control, maintenance, and effective use of local and wide area networks for the communication of data, voice, text, or images within the client site.
2. Meeting the required levels of service performance such as throughput, availability, and response time, and the timely and effective handling of enquiries and requests for guidance or action on problems.
3. Monitoring and reviewing the performance and quality of service provided by the network and its constituent hardware and software.
4. Taking responsibility for the investigation, diagnosis, troubleshooting, and resolution of problems, including negotiation with users, specialists, other staff, and suppliers as appropriate.
5. Taking account of the needs for quality, security, availability, and safety, utilizing, as necessary, specialized techniques, tools, methods, and standards.
6. Using established methods, hardware, and software tools and procedures for planning, installing, configuring, commissioning, monitoring, and investigating the network.
7. Providing ongoing operational client support when scheduled to do so and carrying out both simple and complex incident resolutions and changes; scheduled maintenance routines and network checks.
8. Reviewing network statistics, identifying trends in traffic flow and levels of service.
9. Proposing capacity changes and contingency arrangements as required.
10. Contributing to the development of complex communication systems, including the areas of investigation, analysis, specification, design, construction, testing, maintenance, upgrade, and migration.
11. Assisting in the collation of service reporting metrics and identifying/suggesting where metrics are missing or are surplus to requirements and other duties as assigned.

1. 6 Years of: Up-to-date knowledge of industry offerings in networking arena and their potential uses within the business.
2. 6 Years of: Good all-round technical knowledge of LAN/WAN network equipment (CISCO & HP Procurve/ARUBA), technologies, protocols, and communication standards (e.g. Ethernet, BaseT, TCP/IP suite, RIP, OSPF, EIGRP, BGP, MPLS).
3. 6 Years of: Knowledge of Radius, Active Directory, and Location Based Services like Cisco OS, Aruba NetEdit, HPE IMC, Aruba AOS-CX; Open Source tools (e.g. Nagios, Cacti, Zenoss).
4. 6 Years of: Networking skills, configuration of switches, IP ranges, and VLANs (VPN, Cisco routers, Satellite networks, Switches, VLANs, VOIP).
5. Network security skills and knowledge.
6. 4 Years of: Symantec antivirus End Point Protection edition.
7. 6 Years of: Good Microsoft networking and Operating System skills.
8. 4 Years of: Troubleshooting and problem-solving technical issues.
9. 2 Years of: Good knowledge of hardware support and installation.
10. 4 Years of: Good communication and interpersonal skills and ability to function in a team.
11. 3 Years of: Knowledge of design, implementation, and knowledge of Symantec Endpoint Protection edition.

Package & Remuneration: Market related / Negotiable