Employee Relations jobs in South Africa
Store Manager (45hr) - Totalsports Orkney
TFG (The Foschini Group)
Store Manager (45hr) - Totalsports - Kathu - Kuruman
The Foschini Group
Hospitality HR Manager: People & Performance Leader
Hilton Worldwide, Inc.
Store Manager (45hr) - Sterns - Worcester
TFG (The Foschini Group)
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Anglo American / De Beers Group
Store Manager (40hr) - Exact - Table Bay - Western Cape
TFG (The Foschini Group)
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Lumina Personnel
Assistant Store Manager (40hr) - ASJ Menlyn
TFG (The Foschini Group)
Trading HR Generalist: Talent, Compliance & Culture
Avatar Advisory - Avatar Human Capital
Occupational Health | Enrolled Nurse Auxiliary
LIFE Healthcare Group
Strategic HRBP & Talent Growth Partner
Ernst & Young Advisory Services Sdn Bhd
Mining HRBP: Transformation & Compliance (Secunda)
Enaex Africa
Independent Chair: Disciplinary & Incapacity Hearings
nedbank
Employee Relations Manager - Midrand
Dis-Chem Pharmacies
Senior Employee Relations Strategist – P&O Lead
Anglo American
Store Manager (45hr) - Totalsports Orkney
Job summary
A leading retail company in South Africa is seeking a Retail Manager to drive turnover, manage stock losses, and lead a team. The role involves ensuring customer satisfaction through effective service delivery and executing merchandising strategies. Candidates must have a Matric certificate and at least 3 years of retail experience, including 1 year in a leadership position. The company values diverse backgrounds and encourages applications from all groups.
Qualifications
- Minimum 3 years retail experience with at least 1 year in store leadership.
Responsibilities
- Driving turnover to meet targets.
- Controlling expenses.
- Managing stock losses.
- People management including recruitment and development.
- Executing in-store merchandising.
- Ensuring customer satisfaction.
Skills
Education
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with CustomersManages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.