Human Resources Manager

Hilton Worldwide, Inc.; Durban; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading global hospitality company in Durban is seeking a Human Resources Manager responsible for delivering an excellent team member experience. Key responsibilities include managing employee relations, supporting recruitment and selection processes, and assisting with training requirements. The ideal candidate should have prior HR managerial experience, strong communication skills, and a commitment to providing high-quality customer service. This position offers an opportunity to contribute significantly to the team's success in a vibrant hospitality environment.

Qualifications

• Eligibility to work in South Africa.

Responsibilities

• Manage succession planning with senior managers.
• Manage employee relations issues confidentially.
• Support managers to ensure team success.
• Ensure recruitment processes are adhered to.
• Assist with departmental training requirements.
• Complete management reports for head office.
• Control costs and assist in financial targets.
• Manage pay reviews and absence monitoring.
• Ensure training for health and safety legislation.
• Promote the hospitality industry with local organizations.

Skills

Previous HR managerial experience

Good communication and people skills

Committed to delivering a high level of customer service

Flexibility to respond to various work situations

Ability to work under pressure

Ability to work independently or in teams

Job description

Human Resources Manager (HOT0C5KA)

Job Description

Work Locations

Hilton Durban 12-14 Walnut Road Durban 4001

What will I be doing?

As a Human Resources Manager within Hilton Durban, you are responsible for delivering an excellent team member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage succession planning with senior managers during the bi‑annual appraisal process
• Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
• Support managers to ensure success of their teams
• Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
• Support the hotel with departmental training requirements
• Ensure completion of management reports for head office and region
• Control costs when possible and assist in meeting hotel/departmental financial targets
• Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
• Ensure completion of training for hotel security, fire regulations and other health and safety legislation
• Work with local organisations and schools to promote the hospitality industry
• Assist and resolve team member and management queries

What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous HR managerial experience
• Good communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams

Eligibility to work in South Africa

It would be advantageous

• Knowledge of hospitality

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!