Debtors Clerk

Interdot Solutions; Sandton; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A financial services company based in Sandton, South Africa is seeking a skilled Credit Controller. In this role, you will be responsible for managing and collecting debts from clients, ensuring timely payments, and maintaining effective communication with customers. Ideal candidates should possess proven experience in debt management, strong negotiation skills, and the ability to resolve issues while ensuring customer satisfaction. This position offers an opportunity to contribute to financial reporting and customer relations.

Qualifications

• Proven work experience as a credit controller with a successful track record in debt management.
• Solid understanding of payment plans and contractual obligations.
• Strong verbal and written communication skills.

Responsibilities

• Efficiently manage and collect debts from company debtors.
• Oversee the collection of all payments and debts.
• Respond promptly to client inquiries.

Skills

Debt management

Negotiation skills

Communication skills

Problem-solving skills

Job description

• Debt Collection: Efficiently manage and collect debts from company debtors, employing negotiation skills to establish viable payment plans.
• Payment Management: Oversee the collection of all payments and debts, ensuring adherence to time-sensitive deadlines and contractual obligations.
• Customer Communication: Respond promptly to client inquiries and maintain effective communication with both external customers and internal staff.
• Month-End Activities: Execute month-end activities, including adjustments of accounts, cancellations, reductions, and sales orders.
• Financial Reporting: Prepare accurate statements and reports for the company, providing insights into the current financial status.
• Customer Relations: Establish and maintain positive relationships with customers, addressing any concerns or issues promptly and professionally.
• Debit Orders: Manage the submission of debit orders in a timely and accurate manner.

Key Requirements

• Experience: Proven work experience as a credit controller, demonstrating a successful track record in debt management.
• Contractual Understanding: A solid understanding of payment plans, contracts, and a keen awareness of time-sensitive deadlines.
• Technical Proficiency: background in accounting and office software to effectively manage and reconcile complex debtors' accounts.
• Communication Skills: Strong verbal and written communication skills, with the ability to interact effectively with both clients and internal teams.
• Problem-Solving Skills: Ability to address and resolve issues with problematic clients, maintaining a balance between customer satisfaction and company interests.