Commercial Credit Controller / Debt Collector

Pillango Placements; Centurion; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A financial services provider in Centurion, South Africa, is seeking a Debt Collection Specialist with previous experience in debt collection and strong reconciliation skills. The role involves assessing credit applications, monitoring overdue accounts, and ensuring compliance with debt collection laws. A valid driver's license and own transport are required. The salary is market-related, approximately between R28k and R32k CTC per month, reflecting your qualifications and experience.

Qualifications

• Proven experience in debt collection.
• Strong skills in reconciling financial data using Excel.
• Effective communication skills for phone and email interactions.

Responsibilities

• Evaluate customer credit applications to assess creditworthiness.
• Monitor overdue accounts and initiate collection actions.
• Issue and reconcile invoices with supporting documents.
• Maintain professional relationships and address customer queries.
• Generate reports on collections and compliance with laws.

Skills

Debt Collection

Excel reconciliation skills

Communication skills

Education

Matric

Tertiary qualifications

Tools

MDA / MRI Property Central

Job description

Duties

• Credit Assessment - Evaluate credit applications from customers and determine their creditworthiness.
• Debt Collection - Monitor overdue accounts and follow up with customers to collect outstanding payments.
• Initiate legal action or hand over accounts to collection agencies when necessary.
• Billing and Invoicing - Issue accurate invoices to customers and ensure they are sent out in a timely manner.
• Reconcile invoices with purchase orders and contracts to resolve any discrepancies.
• Customer Relations - Maintain professional and constructive communication with customers regarding their accounts.
• Address customer queries, disputes, and payment issues promptly and effectively.
• Record Keeping - Update account information and payment status regularly.
• Generate regular reports on the status of accounts receivable, aging reports, and collection activities.
• Compliance - Ensure compliance with relevant South African regulations and industry standards.
• Stay updated on changes in credit and debt collection laws and practices.
• Continuous Improvement - Identify opportunities to streamline credit and debt management processes.
• Suggest and implement improvements to enhance efficiency and effectiveness.

Requirements

• Previous experience in debt collection.
• Very good reconciliation skills on Excel
• Competence in MDA / MRI Property Central highly advantageous.
• Very good communication skills have to phone and/or e-mail for outstanding debt
• Meet deadlines and report to Group Financial Manager
• Own transport and valid driver's license
• Matric
• Tertiary qualifications will be beneficial
• The debtors book for this position is approximately R70m and 240,000m² Gross Lettable Area

The salary bracket for the role is around R28k - R32k CTC p/m. The offer will be market related salary considering your qualifications, skills, and level of experience.

NOTE - We ONLY accept online applications. We do not consider direct applications via Whatsapp or email.