Delivering Exceptional Customer Experiences

Bebeecommunication; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A customer service company is seeking a Customer Service Representative to deliver exceptional customer experiences. Key responsibilities include handling inbound calls and resolving customer queries effectively. The role requires excellent communication skills and a good understanding of sales principles. The ideal candidate should thrive in a fast-paced environment and have experience in sales or customer service. Opportunities for ongoing training and development are offered, along with a competitive salary and benefits package.

Benefits

A dynamic and supportive team environment

Ongoing training and development opportunities

A competitive salary and benefits package

Qualifications

• Strong interpersonal skills to interact with customers effectively.
• Ability to thrive in a fast-paced environment.
• Experience in customer service or sales is an advantage.

Responsibilities

• Responding to inbound calls and resolving customer queries.
• Providing solutions that meet customers' needs.

Skills

Excellent communication skills, both written and verbal

Ability to effectively communicate complex information

Good understanding of sales principles and techniques

Job description

Customer Service Representative

Job Description

As a Customer Service Representative, you will play a crucial role in delivering exceptional customer experiences.

Responsibilities

Your key responsibilities will include responding to inbound calls, resolving customer queries, and providing solutions that meet their needs.

Required Skills and Qualifications

• Excellent communication skills, both written and verbal
• Ability to effectively communicate complex information to customers
• Good understanding of sales principles and techniques

Benefits

We are looking for a highly motivated and target‑driven individual who can work in a fast‑paced environment.

If you have experience in sales or customer service and are confident in your ability to deliver results, this could be an exciting opportunity for you.

What We Offer:

• A dynamic and supportive team environment
• Ongoing training and development opportunities
• A competitive salary and benefits package