Sales Person - Paint Department

Brights Hardware; Bellville; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A hardware retail company is looking for a Sales Person to assist customers in selecting suitable products, ensuring exceptional customer service and satisfaction. This role requires 3 years of sales experience and familiarity with hardware products. Responsibilities include managing stock levels, generating sales, and performing administrative tasks. The ideal candidate will possess strong communication skills and a solid understanding of customer service principles.

Qualifications

• 3 years of sales experience.
• Intermediate level merchandising standards.
• Ability to communicate effectively, both verbally and in writing.

Responsibilities

• Attend to customers in a professional and helpful manner.
• Generate more sales and ensure customer satisfaction.
• Control stock levels and perform regular stock counts.

Skills

Customer service

Sales technique

Effective communication

Product knowledge

Education

Matric or x3 Completed Intercept courses

Job description

Purpose

To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Person is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

Key Responsibilities

• Attend to customers in a professional and helpful manner
• Generate more sales, ensure customer satisfaction by providing excellent customer service
• Control stock levels and doing regular stock counts
• Advise customers with regards to products, which product would be best in order to solve the customers’ problem
• Place stock orders with buyers if necessary
• Attend to relevant admin tasks including upkeep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
• Ensure merchandising is done properly and that the products are priced correctly
• Participate in perpetual stock takes
• Ensure good housekeeping of work area
• Perform any work-related tasks as delegated by superior

Requirements

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• 3 Years Sales experience
• 3 Years minimum experience in a similar role in a Hardware environment
• Brights Induction (Service excellence)
• 5 basic technical supplier competency certificates
• Intermediate level merchandising standards
• In-house return per square meter standards
• Customer Service Training
• Demonstrate acceptable sales technique
• Intermediate product knowledge
• Ability to communicate effectively (verbal &written)

Application Note

Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.