Transport à Singapour

Main Responsibilities

• Full ownership on Diamond & Jewellery Sales & Customer Service Department

• Market Research & Analysis

• Conduct market research to identify new business opportunities and emerging trends in the freight forwarding industry.

• Analyze competitor activities and market conditions to develop competitive strategies.

• Business Development:

• Develop and execute strategies to acquire new clients and expand existing accounts.

• Build and maintain strong relationships with key stakeholders, including clients, partners, and suppliers.

• Client Management:

• Serve as the primary point of contact for major clients, addressing their needs and resolving issues promptly.

• Monitor client satisfaction and work to improve service delivery and customer experience.

• Strategic Planning:

• Develop and manage a strategic business plan to achieve sales targets and business objectives.

• Identify and implement opportunities for process improvements and operational efficiencies.

• Reporting and Analytics:

• Track and report on key performance indicators (KPIs) and business metrics.

• Provide regular updates to senior management on business development activities and outcomes.

• Participating in Regional Jewellery Exhibitions (i.e., Hong Kong, Malaysia, Dubai, Sharjah).

• Travelling as and when required for overseas business trips and events.

• Any other related functions to shipments coordination and ad-hoc duties.

Requirements

• Degree in Business/Supply Chain/Logistics or equivalent.

• Minimum 3–5 years of experience in a business development or sales role.

• Knowledge in Freight Forwarding/Logistics Industry a plus but not a must.

• Strong understanding of international shipping, Incoterms, customs regulations, and logistics solutions a plus but not a must.

• Successful track record of surpassing revenue milestones.

• Excellent communication, negotiation, and presentation skills.

• Strong interpersonal and people management skills.

• Good command of spoken and written English.

• Ability to work independently and manage time and priorities effectively.