Customer Service Representative (Warehouse)

WGT Events & HR Group; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player is seeking a Customer Service Representative to join their dynamic team. This role involves coordinating with customers and warehouses to ensure timely shipment readiness and delivery. The ideal candidate will possess strong interpersonal skills and a customer service orientation, making them a key point of contact for stock queries and shipment schedules. This position offers a great opportunity for those looking to start their career in logistics and supply chain management within a supportive environment that values teamwork and communication.

Qualifications

• Entry Level position in Logistics/Supply Chain preferred.
• 1 year of relevant experience in related field is required.

Responsibilities

• Coordinate with customers and warehouse for shipment readiness.
• Prepare documents for delivery and assist with stock queries.

Skills

Customer Service

Interpersonal Skills

Education

GCE O Level

Job description

Customer Service Representative (Warehouse)

Job Description:

Duties & Responsibilities:

• Coordinate and liaise with customers, forwarders & warehouse for shipment readiness and delivery schedules
• Prepare and handle day-to-day documents for delivery
• Assist & update customers with stock queries and shipment schedules
• Liaise with warehouse for shipments
• Prepare monthly reports for KPI
• Perform any other ad-hoc duties as assigned

Requirements:

• Preferably Entry Level specialized in Logistics/Supply Chain or equivalent
• Minimum GCE O Level with 1 year of relevant experience in related field
• Basic understanding of shipping & warehousing knowledge
• Good interpersonal skills & customer service orientation

Required Skills:

Customer Service

Salary Package: