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Descripción de la vacante
A prominent jewellery company in Singapore is seeking an Accounts Receivable Officer to manage outstanding payments and customer interactions. The role involves monitoring overdue accounts, conducting account reconciliations, and maintaining accurate customer records. An ideal candidate should possess 1-3 years of relevant experience, strong problem-solving skills, and proficiency in Excel and accounting software. Attractive commission packages are offered.
Servicios
Attractive commission packages
Formación
1-3 years of experience in accounts receivable or customer service.
Proficiency in Microsoft Excel and accounting software.
Experience in accounts receivable, field visits, or customer engagement is an advantage.
Responsabilidades
Monitor Accounts Receivable (AR) aging reports and follow up on overdue payments.
Engage with customers to understand their payment difficulties and provide possible solutions.
Prepare and maintain AR-related reports and schedules.
Conocimientos
Communication skills
Negotiation skills
Problem-solving abilities
Customer service mindset
Educación
Diploma/Degree/Associate Degree in Accounting or Finance
Herramientas
Microsoft Excel
Accounting software
Descripción del empleo
Job Description
Overall Function
The Accounts Receivable Officer will be responsible for following up on outstanding installment payment. This role involves assessing customers' payment situations, providing support where needed, and ensuring the timely collection of outstanding balances.
Key Responsibilities
Monitor Accounts Receivable (AR) aging reports and follow up on overdue payments.
Engage with customers to understand their payment difficulties and provide possible solutions.
Perform account reconciliations and resolve discrepancies.
Prepare and maintain AR-related reports and schedules.
Execute dunning procedures for customers with aged debts.
Maintain accurate customer records and payment histories.
Participate in field surveys for better customer insights (coaching will be provided).
Requirements
1-3 years of experience in accounts receivable or customer service.
Diploma/Degree/Associate Degree in Accounting, Finance, or a related field.
Proficiency in Microsoft Excel and accounting software.
Experience in accounts receivable, field visits, or customer engagement is an advantage.
Ability to handle sensitive customer interactions professionally and empathetically.
Strong negotiation and problem‑solving skills.
Key Competencies
Excellent communication and interpersonal skills for handling customer concerns.
Attention to detail and accuracy in financial transactions.
Strong problem‑solving abilities in dealing with overdue accounts.
Customer service mindset with the ability to build trust and rapport.
Ability to work independently and manage multiple cases efficiently.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.