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IT End-User Support Specialist - Windows & macOS Expert
Job summary
A leading stakeholder engagement firm in Singapore is seeking an IT Support Specialist to deliver hands-on assistance and maintain technical systems. The role requires a minimum of 1 year’s experience in technical support, proficiency in troubleshooting Mac and Windows, and strong communication skills. The successful candidate will be involved in managing IT assets, providing desk-side support, and contributing to IT documentation and improvement initiatives. This position offers a unique workspace and notable employee benefits.
Benefits
Qualifications
- Minimum 1 year's experience in a similar support role.
- Hands-on experience troubleshooting both Mac and Windows devices.
- Good knowledge of Windows and/or macOS operating systems.
Responsibilities
- Respond to support requests from end users.
- Provide desk-side and remote support for desktop systems.
- Manage IT asset lifecycle management including procurement.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.