Senior Retail Assistant / Retail Supervisor

National Skin Centre; Singapore; On-site; SGD 30,000 - 50,000; Part time

Job summary

A leading healthcare institution in Singapore is seeking a Senior Retail Assistant / Retail Supervisor to manage inventory for online sales and handle customer interactions. Key responsibilities include overseeing order fulfilment and ensuring content on eCommerce platforms is relevant and up to date. The ideal candidate should possess a diploma in a related field and have over two years of experience in retail or eCommerce, thriving in a target-driven environment.

Qualifications

• Diploma in Science, Business, Marketing, or any related field is required.
• More than 2 years of relevant experience in retail settings or eCommerce is preferred.
• Must be motivated and able to perform well in a target-driven environment.

Responsibilities

• Manage inventory review and updates for online sales channels.
• Assist in ensuring online channel contents remain relevant.
• Process online orders and oversee staff for timely shipments.
• Handle customer enquiries and feedback on online channels.
• Assist colleagues in inventory replenishment based on sales.
• Prepare performance reports for the online channels.

Skills

Inventory management

Customer service

eCommerce experience

Target-driven

Education

Diploma in Science, Business, Marketing, or related field

Job description

Senior Retail Assistant / Retail Supervisor

Institution: National Skin Centre

Family Group: Ancillary

Contract Type: 1 year contract

Roles and Responsibilities

• Manage inventory review and updates for NSC online sales channels (Shopee and e-Commerce)
• Assist Assistant Manager to ensure contents in online channels stay relevant (i.e., promotions, banners and price updates)
• Process online orders and oversee staff assisting with order fulfilment to ensure timely shipments
• Handle customer enquiries and feedback and relations on online channels
• Assist purchasing colleagues in inventory replenishment with updates on online sales movement
• Replenish stationery and packing supplies
• Prepare performance report for the online channels
• Assist in routine stocktake and cycle counts of retail items in various location
• Any other duties as assigned by supervisor

Qualifications

• Diploma in Science, Business, Marketing, or any related field
• More than 2 years of relevant experience in retail settings and eCommerce is preferred
• Motivated and perform well in a target-driven environment