Dashi Pte Ltd is hiring a Full time Warehouse Manager role in Bedok, Singapore. Apply now to be part of our team.
Requirements for this role:
- Looking for candidates available to work:
- Mon morning
- Mon afternoon
- Tue morning
- Tue afternoon
- Wed morning
- Wed afternoon
- Thu morning
- Thu afternoon
- Fri morning
- Fri afternoon
- Sat morning
- 1 year of relevant work experience required for this role
- Expected salary: $2,500 - $3,200 per month
Warehouse & E-Commerce Operations Manager (Plants & Pots)
Full Ownership
- Fast-Growing Online Home & Garden Brand
- Singapore
We’re looking for a highly responsible, hands‑on Operations Manager to run the daily engine of our plant and pots e‑commerce business. This role oversees our warehouse, fulfillment, inventory, logistics, and escalated customer cases — ensuring smooth day‑to‑day operations and supporting overall sales growth.
Key Responsibilities
Warehouse & Fulfillment
- Ensure smooth daily warehouse operations
- Oversee picking, packing, quality checks, and dispatch,
- Plan daily logistics runs and ensure timely deliveries
- Step in on ground when required (peak periods, complex orders)
- Maintain high QC standards for plants, pots, and fragile items
Inventory & Procurement
- Maintain accurate stock levels across all channels
- Forecast demand and plan replenishment
- Coordinate ordering of goods from suppliers and nurseries
- Prevent stockouts and overstock situations
E-Commerce Operations
- Manage day-to-day operations of our online stores
- Oversee seamless end-to-end order fulfillment
- Monitor order flow, exceptions, and operational KPIs
- Handle escalated CS cases professionally and decisively
- Ensure operational processes meet customer expectations
Sales Support & Digital Merchandising
- Push for sales through proper inventory readiness and listing accuracy
- Ensure products have correct descriptions, photos, and availability
- Coordinate promotions and campaigns with the marketing team
- Implement merchandising strategies to boost conversion
Customer Experience
- Oversee CS to ensure fast, helpful, and empathetic communication
- Resolve escalations and service recovery cases
- Maintain a high customer satisfaction standard
(Bonus) Content & Social Media
- Support basic content tasks if needed (simple product posts, updates)
- Assist with showcasing new arrivals, styling, or warehouse activities
What We’re Looking For
- Strong experience in operations, warehouse, e-commerce, or fulfillment
- Proven ability to take ownership and run operations independently
- Hands‑on, organised, and capable of managing moving parts daily
- Good problem‑solving skills and ability to handle escalations
- Experience with Shopify or multi‑channel e‑commerce tools (preferred)
- Strong communication and customer service mindset
- Comfortable in a warehouse environment around plants & pots
What We Offer
- A key operational role in a growing online brand
- Ownership of both warehouse and e‑commerce operations
- Hands‑on exposure across inventory, logistics, fulfillment, and digital operations
- Growth opportunities and potential to lead a larger team as we scale
Perfect For
- Individuals who want full responsibility and autonomy
- Operators who enjoy both planning and hands‑on work
- People passionate about e-commerce, efficiency, and great customer experience
- Someone who wants to make a real impact in a growing business
If you're driven, reliable, and excited to run the heartbeat of our operations, we’d love to hear from you.