Manager Director jobs in Singapore
Service Delivery & Operations Lead
GMP Technologies
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Shipping & Receiving Specialist II - 1 Year Contract
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Logistics Coordinator - Export Docs & Invoices
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Storage & Unix/Linux Infra Lead — SAN/NAS Expert
GMP Technologies
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Field Applications Scientist, Bioinformatics
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GMP Technologies
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KYC & AML Risk Specialist — 12-Month Contract
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Strategic Software Architecture Lead
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Court Operations Lead — Clerical & Training Excellence
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Finance Career Coach & Job Matching Expert
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Singapore-Based LNG Trading Leader, Asia Pacific
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Senior Inpatient Operations & Projects Lead
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Service Delivery & Operations Lead
Job summary
A leading technology service firm in Singapore is seeking a qualified Operations Supervisor to support daily operations and lead a team to meet KPIs. The ideal candidate should possess a diploma in IT or a related field, with at least three years of leadership experience. Responsibilities include monitoring field resource progress, driving service level agreements, and maintaining high service quality standards. Candidates are encouraged to apply through the company's recruitment portal, and only shortlisted applicants will be contacted.
Qualifications
- Minimum of diploma in IT or a related field.
- At least three years of leadership experience.
- Strong leadership and team management abilities.
- Exceptional problem-solving skills.
Responsibilities
- Support the Operations Manager in overseeing daily operations.
- Monitor the progress of field resources daily.
- Lead team leads and manage service operations.
- Drive achievement of SLA targets and improvement plans.
- Maintain high service quality standards across all services.
- Conduct regular operational reviews to identify issues.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.