Pharmacy Operations & Prior Authorization Specialist

5G-Starlink Pte.; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

A nonprofit health insurance company in Singapore seeks a Pharmacy Operations Specialist to support pharmacy utilization management programs and provide customer service to both internal and external parties. This role requires at least two years of professional experience in a pharmacy setting and strong communication and organizational skills. The ideal candidate will process prior authorization requests and assist with clinical program implementation. Competitive compensation is offered in line with industry standards.

Qualifications

• Two or more years of experience in a professional or pharmacy setting.
• Previous experience in a managed care environment preferred.
• Prior customer service experience preferred.

Responsibilities

• Receive, process, and review all prior authorization requests.
• Apply clinical policy criteria to prior authorization requests.
• Communicate determinations to members and providers.
• Provide pharmacy-related customer service to internal and external parties.

Skills

Organizational skills

Problem-solving skills

Communication skills

Interpersonal skills

Data entry attention to detail

Education

Minimum of a High School diploma or equivalent

Associate or Bachelor's degree preferred

Job description

A nonprofit health insurance company in Singapore seeks a Pharmacy Operations Specialist to support pharmacy utilization management programs and provide customer service to both internal and external parties. This role requires at least two years of professional experience in a pharmacy setting and strong communication and organizational skills. The ideal candidate will process prior authorization requests and assist with clinical program implementation. Competitive compensation is offered in line with industry standards.