Executive jobs in Singapore
Customer Support Executive
WECRUIT PTE. LTD.
Executive, Finance
ARTS HOUSE LTD.
Executive Director, SDLC & CD Engineer (Automation)
GOLDMAN SACHS SERVICES (SINGAPORE) PTE. LTD.
Member Experience & Growth Executive
WORK CENTRAL OFFICES PTE. LTD.
AVP/ Head, Govt Digital Solutions
ST ENGINEERING MISSION SOFTWARE & SERVICES PTE. LTD.
Discover more opportunities than anywhere else. Find more jobs nowProduct Management Executive (B2B)
EVANTAGE HR PTE. LTD.
Member Relations & Sales Executive
WORK CENTRAL OFFICES PTE. LTD.
Core Engineering, SDLC Continuous Deployment Engineer, Executive Director, Singapore
GOLDMAN SACHS SERVICES (SINGAPORE) PTE. LTD.
Connect with headhunters to apply for similar jobsTechnical Sales & Tender Engineer
TALENT TRADER GROUP PTE. LTD.
Accounts Executive – Construction & F&B
Tuffi Build Pte ltd/ Savourer pte ltd
Senior FP&A Lead for Hedge Fund Growth & Strategy
TREVOSE PARTNERS EXECUTIVE PTE. LIMITED
HR Executive: Talent & Onboarding for Beauty Retail
UNIBOARD PTE. LTD.
Executive Chef: Lead Kitchen, Menu & Team
KALAM RESTAURANT PTE. LTD.
Member Experience & Operations Lead
WORK CENTRAL OFFICES PTE. LTD.
Operations Executive
WORK CENTRAL OFFICES PTE. LTD.
Project co Ordinator/ Admin Executive
ITCAN PTE. LIMITED
Associate Director - Financial Planning & Analysis
TREVOSE PARTNERS EXECUTIVE PTE. LIMITED
Accounts Executive / Account Officer
Tuffi Build Pte ltd/ Savourer pte ltd
Human Resource Executive (Retail) - IMMEDIATE HIRING (YF)
Elitez Pte Ltd
Academy Administration - Executive
Singapore Indian Fine Arts Society, The
HR Executive (Beauty Retail - Recruitment & Admin)
UNIBOARD PTE. LTD.
BUSINESS DEVELOPMENT MANAGER
MANDATE OF MANPOWER PTE. LTD.
Accounts Executive
THE PESTMAN, PTE LTD
Customer Support Executive
Job summary
A recruitment agency in Singapore is looking for a customer service professional to manage customer orders, respond to inquiries, and resolve complaints. The ideal candidate will have strong communication and problem-solving skills, a keen attention to detail, and experience in a customer service role. Responsibilities include maintaining comprehensive records and working closely with sales and logistics teams to ensure timely order fulfillment. This position offers the chance to enhance service quality and contribute to process optimization.
Qualifications
- Proven experience in customer service roles, demonstrating effective handling of inquiries and complaints.
- Strong ability to manage customer orders using designated systems accurately.
- Experience working collaboratively with sales and logistics teams.
Responsibilities
- Accurately enter and manage customer orders using designated systems.
- Respond to customer inquiries via phone, email, or chat.
- Work closely with sales and logistics teams for timely order fulfillment.
- Maintain records of customer interactions and transactions.
- Handle customer complaints and escalations to ensure satisfaction.
- Assist in optimizing customer service processes.
Skills
Accurately entered and managed customer orders using designated systems, ensuring timely processing.
Responded to customer inquiries via phone, email, or chat, providing solutions to questions or concerns about orders, deliveries, or products.
Worked closely with sales and logistics teams to guarantee on-time order fulfillment and promptly address any discrepancies.
Maintained comprehensive records of customer interactions and transactions, including order updates, changes, and cancellations.
Handled customer complaints and escalations, aiming for effective resolution and high customer satisfaction.
Assisted in optimizing customer service processes to improve efficiency, service quality, and workflow.
Provided feedback and recommendations to management based on customer interactions to enhance products and service delivery.
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.