A technology firm in Singapore is seeking a Sales Admin Assistant to support the sales team by managing order fulfilment processes and maintaining customer relationships. The ideal candidate should possess strong organisational skills and interpersonal abilities, with a proactive approach to enhance customer satisfaction and operational efficiency. Training will be provided for candidates with lesser experience.
Qualificações
Prior experience in sales administration or a related role is an advantage.
Strong organisational skills and attention to detail required.
Ability to build and maintain relationships is essential.
Proactive and results-driven approach needed.
Responsabilidades
Oversee the processing of sales orders and related documentation.
Maintain and update customer listings for accuracy.
Assist customers throughout the order fulfilment process.
Build and maintain strong key account relationships.
Handle customer inquiries and provide tailored support.
Update inventory levels in ERP portal.
Support continuous improvement activities.
Conhecimentos
Organisational skills
Attention to detail
Interpersonal abilities
Self-motivated
Descrição da oferta de emprego
The Sales Admin Assistant is responsible for supporting the sales team by managing order fulfilment processes, maintain customer relationships, and ensuring accurate documentation. This role plays a critical part in enhancing customer satisfaction and operational efficiency.
Key Responsibilities
Oversee the accurate and timely processing of sales orders, discounts and return documentation
Maintain and update customer listings in the system to ensure accuracy
Understand customer needs and provide assistance throughout the order fulfilment process
Build and maintain strong key account relationships, actively engage with customers to offer tailored support
Handle customer inquiries, providing solutions and gathering feedback to the Sales Team and other relevant functions
Update inventory levels or sales related document to customer ERP portal
Provide assistance in ongoing review records and information to determine effectiveness of work process and procedures
Support continuous work improvement activities and performance improvement strategies
Any other ad-hoc assigned by the manager
Job Requirements
Prior experience in sales administration or a related role is an advantage, training will be provided
Strong organisational skills and attention to detail
Strong interpersonal abilities to build and maintain relationships
Self-motivated with a proactive, results driven approach
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.