Customer Service Manager jobs in Singapore

• Working patterns: Work 2 Off 2 Days
• Working hours: 7.30am - 7.30pm & 7.30pm - 7.30am
• Location: Botanic Garden
• Performance Bonus: every 6 months from start date!

Job Duties:

• Ensuring daily smooth operations
• Ensuring all relevant information is reported to respective stakeholders and recorded in a timely manner (i.e. non-compliance activities, faults, incidents)
• Ensuring all daily, monthly, and ad-hoc reports are submitted punctually
• Handling emergency situations appropriately without compromising the functions of the Operations Centre
• Working with the Operation Manager on all business continuity plans, fire drills, and evacuation exercises
• Supervising and conducting periodic checks
• Other daily operational and administrative duties as assigned

Requirements:

• At least 2 years of supervisory experience
• Able to work including weekends & public holidays
• Possess a good understanding of service operations
• Experienced in handling emergency situations

Additional Info:

• Uniform will be provided
• Training provided!

We regret only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

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EA License No: 90C3494

EA Personnel No: R22110160

EA Personnel Name: Cryst Lim