Customer Relations Officer (BSC)

CHINA CONSTRUCTION REALTY CO. PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A construction firm in Singapore is seeking an experienced Public Relations Officer to plan and coordinate communications for projects. You will handle public enquiries and feedback, manage complaints, and support administrative tasks. Ideal candidates have 1 to 2 years of experience in public relations, preferably in the building trade, with strong communication skills.

Qualifications

• 1 to 2 years of public relations experience, preferably in building trade.
• Experience as a BSC supervisor is a plus.

Responsibilities

• Plan and coordinate Public Relation programme for the project.
• Handle public enquiries and complaints related to the project.
• Manage internal and external publications and communication.

Skills

Communication skills

Interpersonal skills

Education

GCE 'O'/'A' Level

Job description

Job Description:

• Planning and coordinating Public Relation programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Dealing with requests and complaints from the public
• Overall in-charge and responsible for the internal and external publication and communication issue
• Working closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities
• Filing and maintain up-to-date file records to enable quick retrieval
• Provide administrative support assistance and other ad-hoc jobs if required

Job Requirements:

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Good communication & interpersonal skills