Customer Service Manager jobs in United States

At NTUC Health, we believe age is just a number! Seniors can lead exciting, purpose-driven lives, doing the things they love. If you have a strong desire to help seniors redefine their golden years and continue living vibrantly like we do, join us!

Our goal is to make our seniors' lives more fulfilling. That is why our community and volunteer activities are at the heart of what we do. You will manage one or more Active Ageing Centres (AAC) within a sub-region as Centre Supervisor/Centre Manager. You will also ensure smooth operations of the AAC and work closely with key stakeholders to implement initiatives to inspire, energise and celebrate joyful living for our seniors.

You will need to:

• Oversee daily operations and administrative matters
• Ensure timely evaluation and accurate reporting of centre's outcomes to the management and funder
• Support and guide team members through formal learning, on-the-job learning and mentorships
• Plan and lead community outreach activities/programmes to promote AAC's programmes
• Build partnerships within the Regional Health System, with Community Partners and Volunteers (including Grassroots), among others
• Empower and develop active seniors to serve other vulnerable seniors in the community

You should:

• Thrive in a collaborative and dynamic environment
• Have strong communication and stakeholder management skills
• Be proficient in Google Suite Applications

Qualifications:

• Masters or Degree in Business Management / Psychology / Gerontology or other relevant fields
• Candidates with Diploma with relevant working experience will be considered

Locations available for this role:

• South Cluster
• West Cluster
• Tampines