Customer Service jobs in Singapore

5 days, 2pm-11pm/12am (off days are not fixed)

Salary: $5000- $6500

Location: Esplanade

Upscale chain for aged prime beef, seafood & other traditional steakhouse fare in a clubby space.

• Provide leadership and guidance to the service team and leading by example with outstanding customer service skills
• Assist with hiring, training and inspiring a highly motivated food and beverage staff to be consistently extraordinary
• Execute on approved Sales & Marketing initiatives to excite and engage guests to achieve sales and performance targets
• Be proactive in managing expenses, such as ensuring accurate control over inventory, purchases, wastage
• Remain focused and productive under pressure and demonstrate excellent multi-tasking and time management skills
• Demonstrate a commitment to ever expanding world-class service standards
• Participate in quarterly audits and execute delegated tasks as necessary
• Extensive hospitality knowledge and experience
• Experience in multi-cultural staff management/employee relations
• Extensive theoretical and practical knowledge of high-grade steaks, F&B general knowledge, and strong knowledge of wine – both old world and new.
• Experience with relevant POS and support software applications

• At least 5 to 7 years’ experience of working in leading restaurants with significant experiencewith high-end Western dining food and beverage operations
• Ability to train associates in alcohol intervention, food handling sanitation, company standards and service
• A working knowledge of liquor/wine product presentation and inventory methods is required
• Ability to manage private events

Tee Xin Li Reg No: R24121619
The Supreme Hr Advisory Pte Ltd EA No: 14C7279