Student Support & Administrative Officer (Shift-based)

MCI CAREER SERVICES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A reputable education service provider in Singapore is seeking a Customer Service Executive to provide quality service on course enrolment and administration. The ideal candidate will have a minimum diploma in a related field and 1-3 years of relevant experience. Responsibilities include assisting in operational matters, compiling attendance, and supporting student funding. Competitive salary and benefits including completion and performance bonuses are provided.

Benefits

Completion bonus (AWS)

Performance Bonus

14 days Annual Leave

Qualifications

• Minimum 2 years of experience in a related job field preferred.
• 1–3 years of relevant work experience in administration or customer service.

Responsibilities

• Provide quality customer service on course enrolment and administration.
• Assist the Campus Manager in operational matters.
• Monitor and track student withdrawals and deferments.
• Compile and monitor class attendance.
• Support funding applications and claims.

Skills

Time management

Communication skills

Interpersonal skills

Education

Minimum Diploma in related field(s)

Job description

A reputable education service provider in Singapore is seeking a Customer Service Executive to provide quality service on course enrolment and administration. The ideal candidate will have a minimum diploma in a related field and 1-3 years of relevant experience. Responsibilities include assisting in operational matters, compiling attendance, and supporting student funding. Competitive salary and benefits including completion and performance bonuses are provided.