Client Success & Service Coordinator

UNITED PEST & VECTOR MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A pest control company in Singapore seeks a Client Account Service Executive to support account managers by maintaining client relationships and ensuring service delivery. The role involves coordinating schedules, handling client inquiries, and processing renewals. Candidates should have a diploma in Business Administration or a related field, with at least 1 year of experience in customer service or account coordination, and strong communication skills. This position offers an opportunity to grow within a dynamic team.

Qualifications

• Minimum 1 year of experience in account coordination, customer service, or an administrative role.
• Experience in pest control, hospitality, or facilities management is an advantage.
• Strong organizational skills to manage client accounts efficiently.

Responsibilities

• Support in maintaining and nurturing client relationships.
• Coordinate service appointments and client account documentation.
• Respond to client inquiries regarding services and pricing.
• Process service renewals and ensure billing accuracy.
• Liaise between clients and technical teams for timely service delivery.
• Assist in preparing quotes and proposals for client retention.

Skills

Organizational skills

Multitasking

Verbal communication

Written communication

Education

Diploma in Business Administration, Marketing or related field

Job description

A pest control company in Singapore seeks a Client Account Service Executive to support account managers by maintaining client relationships and ensuring service delivery. The role involves coordinating schedules, handling client inquiries, and processing renewals. Candidates should have a diploma in Business Administration or a related field, with at least 1 year of experience in customer service or account coordination, and strong communication skills. This position offers an opportunity to grow within a dynamic team.