Customer Service Associate [East | up to $4k + VB]

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency is looking for a candidate to manage order processing and customer service roles effectively in Singapore. The successful applicant will have a minimum of 2 years of relevant experience and must be proficient in Microsoft Office. Familiarity with Oracle or SAP systems is an added advantage. The role involves processing quotations and purchase orders, managing customer consignment programs, and maintaining good relationships with clients.

Qualifications

• Minimum 2 years of relevant experience in order processing or customer service.
• Proficient in Microsoft Office.
• Experience with Oracle or SAP systems is an added advantage.

Responsibilities

• Process quotations, purchase orders, and sales orders accurately and efficiently.
• Manage customer consignment programs and ensure proper documentation.
• Coordinate with internal engineers, vendors, and external customers to ensure timely deliveries.
• Monitor and maintain inventory levels and stock movement.
• Update and maintain customer price books.
• Respond to customer and business partner enquiries promptly.
• Build and maintain strong relationships with customers.

Skills

Order processing

Customer service

Relationship building

Communication

Tools

Microsoft Office

Oracle

SAP

Job description

[Job ID: 1131698]

Responsibilities

• Process quotations, purchase orders, and sales orders accurately and efficiently
• Manage customer consignment programs and ensure proper documentation
• Coordinate with internal engineers, vendors, and external customers to ensure timely deliveries
• Monitor and maintain inventory levels and stock movement
• Update and maintain customer price books
• Respond to customer and business partner enquiries promptly
• Build and maintain strong relationships with customers

Requirements

• Minimum 2 years of relevant experience in order processing or customer service
• Proficient in Microsoft Office
• Experience with Oracle or SAP systems is an added advantage

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.