1,960
Customer Care Manager jobs in Singapore
Key Account Manager
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Customer Success Manager
Accounts Executive
Account Executive
Senior Sales Executive ( Showroom - Laminates )
Senior Sales Executive ( Showroom - Laminates )
FLINTEX CONSULTING PTE. LTD.
Singapore
SGD 80,000 - 100,000
Junior Key Account Manager, SEA
Sales Executive/Up to $3,600 + Variable Bonus + AWS
Sales Executive/Up to $3,600 + Variable Bonus + AWS
RECRUIT NOW SINGAPORE PTE. LTD.
Singapore
SGD 80,000 - 100,000
Account Manager
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Sales Manager
Customer Success Manager
Sales Executive
Senior Sales Executive
Senior Account Executive, APAC / Singapore
Senior Account Manager
Customer Success Manager
Enterprise Account Executive (APAC)
Senior Accounts Executive
Customer Service / Showroom Ambassador ( Host )
Customer Service / Showroom Ambassador ( Host )
FLINTEX CONSULTING PTE. LTD.
Singapore
SGD 20,000 - 60,000
Senior Sales Executive/Sales Manager [F&B, Fresh Food, Trading, Production] - TRAN
Senior Sales Executive/Sales Manager [F&B, Fresh Food, Trading, Production] - TRAN
TRUST RECRUIT PTE. LTD.
Singapore
SGD 80,000 - 100,000
Sales Manager Leader [Logistics, Pricing, Planning, Strategies, Report, Enquiries] - TRAN
Sales Manager Leader [Logistics, Pricing, Planning, Strategies, Report, Enquiries] - TRAN
TRUST RECRUIT PTE. LTD.
Singapore
SGD 40,000 - 70,000
Account Director, Digital Native
Senior Executive, Sales Manager (B2B, MNC)
Sales Manager (Machinery, MNC)
Account Manager
Key Account Manager
Borr Drilling
Singapore
SGD 60,000 - 95,000
Job description
Key Responsibilities:
- Client Relationship Management: Build and maintain strong, long-term relationships with key clients, ensuring their recruitment needs are met. Serve as the primary point of contact for these clients.
- Sales Strategy: Develop and execute sales strategies to expand client accounts and secure new business. Identify opportunities for upselling or cross-selling additional recruitment services.
- New Business Development: Actively pursue new business opportunities, generating leads, presenting our services, and converting prospects into clients.
- Talent Matching: Work closely with recruitment teams to ensure that client needs are understood, job descriptions are accurate, and candidates are properly matched with client requirements.
- Account Growth: Manage the growth of key client accounts by identifying new staffing needs, and ensuring the agency delivers high-quality candidates for each position.
- Proposal & Negotiation: Lead negotiations on contract terms and pricing, ensuring mutually beneficial agreements for both the client and the agency.
- Market Intelligence: Stay informed on industry trends, talent shortages, and competitor activity to offer clients strategic insights and recommendations.
- Performance Tracking: Monitor and report on account performance, including the number of placements, revenue, and client satisfaction.
- Client Support: Provide exceptional customer service, responding to client inquiries, resolving issues, and ensuring that all expectations are met throughout the recruitment process.
Qualifications:
- Bachelor’s degree in Business, Sales, Accountancy, or a related field.
- 5+ years of experience in sales, account management, or business development, preferably within a recruitment agency or staffing firm.
- Proven track record of managing and growing client accounts.
- Strong understanding of the recruitment process, industry trends, and client needs.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to manage multiple clients and priorities effectively.
- Strong problem-solving skills and a customer-focused mindset.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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