Customer Care Executive jobs in Singapore

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, our approach to flexible work is centred on trust and optimised for culture, connection, clarity and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We are looking for an Account Executive to join our team in tapping into potential client opportunities and generating new business. You will be instrumental in driving the overall success of our Talent and Learning solutions in the mid-market and enterprise sector for Thailand and the wider region.

What You’ll Do:

• Prospect relentlessly to build pipeline and build strong personal relationships with prospects
• Create reliable forecasts and be completely transparent with management on the pipeline status
• Close new business consistently at or above quota level
• Develop and execute on a strategic plan for the territory and document and distribute competitive information
• Invest in colleagues and give coaching and advice when you see an opportunity for improvement
• Work to develop and circulate the set of best practices that will be the foundation of this team
  
  
  

What Success Looks Like:

• Listen to the needs of the market and share insights with product and marketing teams
• Be proactive about solving problems even if it’s outside of your area and be ready to take on additional initiatives and responsibilities as they emerge
• Seek out opportunities to be a leader and do everything you can to help the company achieve its larger objectives
  
  
  

Qualifications

Basic Qualifications

• 3+ years of experience in a quota-carrying sales role
• Fluency in Thai to service the local market
  
  
  

Preferred Qualifications

• Experience with recruiting, recruitment media and HR software
• Experience with SaaS opportunities
• Experience selling IT or recruiting solutions
• Knowledge of software contract terms and conditions with the ability to create fair transactions
• Strong negotiation and accurate forecasting skills
• Demonstrated ability to find, manage and close high-level business in an evangelist sales environment
• Ability to assess business opportunities and use data to inform decision making and persuade others
• Ability to manage a large number of prospect situations simultaneously while positioning company products against direct and indirect competitors
  
  
  

Suggested Skills

• Discovery
• Communication
• Negotiation
• Influencing
• Solution selling
  
  
  

Additional Information

Global Data Privacy Notice for Job Candidates

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.