A reputable recruitment agency in Singapore is looking for a Customer Service Representative to handle customer inquiries through various channels. The ideal candidate will have at least 1 year of experience in a call center and possess excellent communication skills. Interested candidates may apply via email with their resume.
Qualifications
At least 1 year of professional customer service experience in a call centre is preferred.
Responsabilités
Attend to customer's enquiries and appointment requests via phone, email, and live chat professionally.
Liaise with internal and external departments to resolve problems effectively.
Connaissances
Excellent communication skills
Telephone etiquette
Description du poste
Job Scope:
You will attend to customer's enquiries and appointment requests via phone calls, email correspondence and live chat in a prompt and professional manner.
You will need to liaise with internal and external departments or escalation problems tactfully to facilitate the effective resolution of problems when necessary.
Requirements
At least 1 year of professional customer service experience in a call centre will be preferred
Excellent communication skills and telephone etiquette
Interested candidates are invited to email your resume to:
jen.ooi@recruitexpress.com.sg
Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.