Call Centre Officer (Healthcare) #HJO

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A reputable recruitment agency in Singapore is looking for a Customer Service Representative to handle customer inquiries through various channels. The ideal candidate will have at least 1 year of experience in a call center and possess excellent communication skills. Interested candidates may apply via email with their resume.

Qualifications

• At least 1 year of professional customer service experience in a call centre is preferred.

Responsibilities

• Attend to customer's enquiries and appointment requests via phone, email, and live chat professionally.
• Liaise with internal and external departments to resolve problems effectively.

Skills

Excellent communication skills

Telephone etiquette

Job description

Job Scope:

• You will attend to customer's enquiries and appointment requests via phone calls, email correspondence and live chat in a prompt and professional manner.
• You will need to liaise with internal and external departments or escalation problems tactfully to facilitate the effective resolution of problems when necessary.

Requirements

• At least 1 year of professional customer service experience in a call centre will be preferred
• Excellent communication skills and telephone etiquette

Interested candidates are invited to email your resume to:

[e-mail]

Jenalyn Ooi Huai Sian (R1765551)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599