Service Adviser jobs in Malaysia

As a Facility and Maintenance Manager, your primary responsibility is to oversee and manage the facility maintenance operations of an organization. You will be responsible for ensuring that the physical infrastructure and systems are properly maintained, functional, and meet the needs of the organization. Your role will involve coordinating and supervising maintenance staff, developing maintenance plans, managing budgets, and implementing preventive maintenance programs.

• Leadership and Strategy:
  • Develop and implement a comprehensive facility and maintenance strategy aligned with the organization's goals and objectives.
  • Provide visionary leadership to the facility and maintenance team, fostering a culture of excellence, innovation, and continuous improvement.
  • Establish performance metrics, track key performance indicators (KPIs), and develop action plans to enhance operational efficiency and effectiveness.
• Facility Management:
  • Oversee the management and maintenance of all company facilities, including buildings, equipment, utilities, and grounds.
  • Develop and implement facility policies, procedures, and guidelines to ensure compliance with safety, security, and regulatory requirements.
  • Coordinate and manage vendor relationships, including contract negotiation, service level agreements, and performance evaluation.
• Maintenance Operations:
  • Direct and supervise the maintenance team, ensuring effective planning, scheduling, and execution of preventive and corrective maintenance activities.
  • Develop and implement maintenance strategies to optimize equipment reliability, minimize downtime, and reduce operating costs.
  • Utilize computerized maintenance management systems (CMMS) to track work orders, maintenance history, and inventory management.
• Capital Projects and Renovations:
  • Collaborate with cross-functional teams to plan, coordinate, and execute facility-related capital projects, renovations, and expansions.
  • Conduct feasibility studies, cost-benefit analyses, and risk assessments to support decision-making regarding facility investments.
  • Monitor project progress, budgets, and timelines, ensuring adherence to specifications and quality standards.
• Compliance and Risk Management:
  • Ensure compliance with applicable laws, codes, regulations, and industry standards related to facilities, maintenance, and occupational health and safety.
  • Implement and maintain effective risk management strategies, including emergency preparedness plans, business continuity plans, and security measures.
  • Conduct regular inspections and audits to identify potential hazards, environmental risks, or areas for improvement.
• Budgeting and Financial Management:
  • Develop and manage the facility and maintenance department's budget, including forecasting expenses, analyzing variances, and implementing cost-saving measures.
  • Evaluate and recommend investments in facility infrastructure, equipment upgrades, and technology enhancements to support long-term organizational needs.
• Health and Safety:
  • Ensure compliance with health, safety, and environmental regulations in all maintenance activities.
  • Promote and enforce safe work practices, conducting regular safety inspections and providing training to maintenance staff.
  • Respond promptly to emergency situations and implement appropriate contingency plans.

• Proven experience (typically 5+ years) in facility and maintenance management, including leadership roles with progressively increasing responsibilities.
• Strong knowledge of facility operations, maintenance best practices, and industry standards.
• Demonstrated experience in strategic planning, budgeting, and project management.
• Familiarity with relevant regulatory requirements, building codes, and environmental health and safety standards.
• Excellent leadership, communication, and interpersonal skills.
• Ability to collaborate effectively with cross-functional teams and external vendors.
• Proficient in utilizing computerized maintenance management systems (CMMS) and other relevant software applications.

• Experience with Medical Device or other regulated industry;

• Bachelor\'s degree in facilities management, engineering, business administration, or a related field. A master\'s degree is preferred.

This position primarily works in an office and manufacturing/production environment. It requires frequent sitting, standing and walking. Daily use of a computer and other computing and digital devices is required. May stand for extended periods when facilitating meetings or walking in the facilities. Some local travel is necessary, so the ability to operate a motor vehicle and maintain a valid Driver’s license is required.

The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods. Reasonable accommodations may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described