Senior HVAC & Mechanical Engineer

Reeracoen Recruitment; Shah Alam; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading recruitment agency in Malaysia is seeking an HVAC Technician to plan and design HVAC systems and provide technical assistance to customers. Responsibilities include preventive maintenance, attending to customer calls, and managing on-site supervision. The ideal candidate will have experience in air conditioning systems and a strong customer service focus. This role is based in Shah Alam.

Responsibilities

• Attend to customer's call and provide technical assistance either at site or via phone.
• Plan and schedule preventive maintenance, service repair, troubleshooting, and installation of air conditioning equipment.
• Provide solutions for customers related to HVAC matters.
• Ensure jobs are carried out as per instructions and in a timely manner.
• Provide customer service to maintain customer base and enhance satisfaction.
• Respond promptly to customer complaints.
• Assist PM in managing HVAC and clean room projects.
• Understand client’s requirements and manage overall tasks.
• Travel to client site for on-site supervision.

Job description

Overview

Report to: Head of Engineering. Planning & design of HVAC system. Brief customers on the operation & maintenance of equipment after successful commissioning.

Responsibilities

• Attend to customer\'s call and provide technical assistance either at site or via phone.
• To plan and schedule preventive maintenance, service repair, trouble shooting and installation of air conditioning equipment and system such as Chillers, Air Handling Unis (AHU), Fan Coil Unit (FCU), Air Cooled Split Unit (ACSU) Pumps & Cooling Tower for customers
• To provide solutions for customers related to HVAC matters
• To ensure above jobs are carried out in accordance with instruction given and in a timely manner.
• To provide customer service to contract customer in order to maintain customer base and enhance customer satisfaction.
• To provide prompt respond to customer complaint
• Assisting PM in managing HVAC, clean room project.
• Understand client’s requirement, managing overall task from proposing solution ~ site supervisor (quotation, procurement, construction, commissioning, dealing with supplier & subcontractor ...)
• Travelling to client site for on-site supervision (Shah Alam, Seremban).