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Managed Print Services (MPS) Consultant
Job summary
A leading consulting firm in Petaling Jaya seeks a skilled MPS Consultant to optimize print operations for organizations. The role involves assessing print infrastructure, designing tailored solutions, and overseeing implementation and ongoing management. Candidates should have a strong grasp of print technologies, excellent communication skills, and the ability to forge client relationships. Competitive salary and opportunities for career advancement are offered in a collaborative work environment.
Benefits
Qualifications
- Strong understanding of printers, copiers, scanners, and MFPs.
- Experience in IT assessments and audits.
- Ability to manage service level agreements.
Responsibilities
- Conduct in-depth assessments of clients' print environments.
- Design comprehensive MPS solutions and recommend strategies.
- Oversee the deployment of MPS solutions and train end-users.
- Monitor print environments and manage ongoing support.
Skills
Education
As an MPS Consultant, you will play a pivotal role in helping organizations optimize their print environments. You will assess the current print infrastructure, identify areas for improvement, and implement cost-effective solutions. Your expertise will drive efficiency, reduce costs, and enhance overall productivity.
- Conduct in-depth assessments of clients' print environments, including hardware, software, and workflows.
- Analyze print usage patterns, costs, and security risks.
- Identify opportunities for optimization and cost reduction.
- Develop customized MPS proposals tailored to specific client needs.
- Design comprehensive MPS solutions, including hardware selection, software implementation, and service level agreements (SLAs).
- Recommend strategies for improving print efficiency, security, and sustainability.
- Integrate MPS solutions with existing IT infrastructure and business processes.
- Oversee the deployment of MPS solutions, ensuring smooth transitions and minimal disruption.
- Configure and optimize print devices and software.
- Train end-users on new devices, workflows, and best practices.
- Monitor print environments and proactively address issues.
- Analyze print usage data to identify trends and opportunities for further optimization.
- Manage service level agreements and ensure compliance.
- Provide ongoing support and troubleshooting.
- Conduct cost-benefit analyses to justify MPS investments.
- Track and report on cost savings and return on investment (ROI).
- Strong understanding of print technologies, including printers, copiers, scanners, and MFPs.
- Knowledge of print management software and workflows.
- Experience in conducting IT assessments and audits.
- Excellent communication and presentation skills.
- Strong analytical and problem-solving abilities.
- Project management skills to oversee implementations and deployments.
- Ability to build strong relationships with clients and internal teams.
- ITIL or other relevant certifications (preferred).
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A dynamic and collaborative work environment.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.