Managed Print Services (MPS) Consultant

Talentcloud.ai; Petaling Jaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading consulting firm in Petaling Jaya seeks a skilled MPS Consultant to optimize print operations for organizations. The role involves assessing print infrastructure, designing tailored solutions, and overseeing implementation and ongoing management. Candidates should have a strong grasp of print technologies, excellent communication skills, and the ability to forge client relationships. Competitive salary and opportunities for career advancement are offered in a collaborative work environment.

Benefits

Competitive salary and benefits package

Opportunities for professional development

Dynamic work environment

Qualifications

• Strong understanding of printers, copiers, scanners, and MFPs.
• Experience in IT assessments and audits.
• Ability to manage service level agreements.

Responsibilities

• Conduct in-depth assessments of clients' print environments.
• Design comprehensive MPS solutions and recommend strategies.
• Oversee the deployment of MPS solutions and train end-users.
• Monitor print environments and manage ongoing support.

Skills

Understanding of print technologies

Knowledge of print management software

Excellent communication skills

Analytical and problem-solving abilities

Project management skills

Ability to build relationships

Education

Relevant certifications (ITIL preferred)

Job description

As an MPS Consultant, you will play a pivotal role in helping organizations optimize their print environments. You will assess the current print infrastructure, identify areas for improvement, and implement cost-effective solutions. Your expertise will drive efficiency, reduce costs, and enhance overall productivity.

Key Responsibilities:

Client Consultation:

• Conduct in-depth assessments of clients' print environments, including hardware, software, and workflows.
• Analyze print usage patterns, costs, and security risks.
• Identify opportunities for optimization and cost reduction.
• Develop customized MPS proposals tailored to specific client needs.

Solution Design:

• Design comprehensive MPS solutions, including hardware selection, software implementation, and service level agreements (SLAs).
• Recommend strategies for improving print efficiency, security, and sustainability.
• Integrate MPS solutions with existing IT infrastructure and business processes.

Implementation and Deployment:

• Oversee the deployment of MPS solutions, ensuring smooth transitions and minimal disruption.
• Configure and optimize print devices and software.
• Train end-users on new devices, workflows, and best practices.

Ongoing Management:

• Monitor print environments and proactively address issues.
• Analyze print usage data to identify trends and opportunities for further optimization.
• Manage service level agreements and ensure compliance.
• Provide ongoing support and troubleshooting.
• Conduct cost-benefit analyses to justify MPS investments.
• Track and report on cost savings and return on investment (ROI).

Required Skills and Qualifications:

• Strong understanding of print technologies, including printers, copiers, scanners, and MFPs.
• Knowledge of print management software and workflows.
• Experience in conducting IT assessments and audits.
• Excellent communication and presentation skills.
• Strong analytical and problem-solving abilities.
• Project management skills to oversee implementations and deployments.
• Ability to build strong relationships with clients and internal teams.
• ITIL or other relevant certifications (preferred).

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A dynamic and collaborative work environment.