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Enterprise CX Architecture Lead — Tech Advisor & Mentor
Résumé du poste
A leading software company in Ciudad de México seeks a skilled Technical Advisor to guide clients in transformative customer experience projects. This role requires 12+ years of technical expertise in enterprise environments and emphasizes responsibilities such as influencing long-term strategies and mentoring teams. The company values work-life balance and community engagement, ensuring a supportive workplace. Proficiency in English is required, while knowledge of Portuguese is a plus.
Prestations
Qualifications
- 12+ years of technical expertise in enterprise environments.
- Proven success in guiding clients through customer experience projects.
- Knowledge of Portuguese is a plus.
Responsabilités
- Guide clients in transformative customer experience projects.
- Influence long-term strategies for client engagement.
- Mentor teams for better service delivery.
Connaissances
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.