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Startup jobs in Singapore

Mandarin-Speaking SaaS Support Specialist (Remote)

LittleLives

Daerah Khusus Ibukota Jakarta
Remote
IDR 200,000,000 - 300,000,000
10 days ago
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Customer Support Specialist (Mandarin Speaking)

LittleLives

Daerah Khusus Ibukota Jakarta
Remote
IDR 200,000,000 - 300,000,000
10 days ago

Customer Solution Architect Team Lead (AMER)

Supabase

Indonesia
Remote
IDR 200,000,000 - 300,000,000
10 days ago

Strategy Manager

PT Easy Management Systems

Jakarta Utara
On-site
IDR 300,000,000 - 400,000,000
10 days ago

HR Manager - Urgent Hiring

Wirehire

Daerah Khusus Ibukota Jakarta
On-site
IDR 100,000,000 - 200,000,000
10 days ago
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KOL Partnerships Associate

PT Finture Tech Indonesia

Jakarta Utara
On-site
IDR 200,000,000 - 300,000,000
10 days ago

Warehouse Operations Lead – Fast-Paced Startup

PT RAMAI BERSAMA INDONESIA

Legok
On-site
IDR 300,000,000 - 400,000,000
10 days ago

Warehouse Manager

PT RAMAI BERSAMA INDONESIA

Legok
On-site
IDR 300,000,000 - 400,000,000
10 days ago
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Control Tower Support Admin

Electrum

Jakarta Selatan
On-site
IDR 200,000,000 - 300,000,000
10 days ago

Product Marketing Manager

Luxehouze

Daerah Khusus Ibukota Jakarta
On-site
IDR 100,000,000 - 200,000,000
11 days ago

Import Coordinator - Global Logistics Startup

Michael Page

Daerah Khusus Ibukota Jakarta
On-site
IDR 100,000,000 - 200,000,000
12 days ago

Head of Sales (Remote from Indonesia)

Jobgether

Indonesia
Remote
IDR 400,000,000 - 450,000,000
12 days ago

Procurement Specialist for Pharma & Biotech Startup

PT Etana Biotechnologies Indonesia

Jakarta Timur
On-site
IDR 200,000,000 - 300,000,000
12 days ago

Full-Cycle Talent Acquisition Specialist

Pengiklan Anonim

Jakarta Utara
On-site
IDR 100,000,000 - 200,000,000
12 days ago

Talent Acquision (HR Recruiter)

Pengiklan Anonim

Jakarta Utara
On-site
IDR 100,000,000 - 200,000,000
12 days ago

Customer Support Executive

LittleLives

Daerah Khusus Ibukota Jakarta
Remote
IDR 200,000,000 - 300,000,000
12 days ago

Senior Web Designer

Jobgether

Indonesia
Remote
IDR 999,333,000 - 1,332,446,000
12 days ago

eCommerce Manager

PT. HaiZhen Cosmetics Indonesia

Jakarta Utara
On-site
IDR 100,000,000 - 200,000,000
12 days ago

Sales Executive

Tixie

Jakarta Utara
Remote
IDR 200,000,000 - 300,000,000
12 days ago

Product Marketing Manager

PT Luxehouze Group Indonesia

Jakarta Utara
On-site
IDR 100,000,000 - 200,000,000
12 days ago

Junior Finance and Accounting Specialist

Avomind

Jakarta Pusat
Hybrid
IDR 200,000,000 - 300,000,000
13 days ago

Business Development

VIDA Digital Identity

Jakarta Selatan
On-site
IDR 80,000 - 120,000
13 days ago

Sales Executive

PT. Majoo Teknologi Indonesia

Bogor
On-site
IDR 200,000,000 - 300,000,000
13 days ago

Business Unit Leader: Growth, Strategy & Ops

PT. Sumber Rejeki Exata Indonesia

Bekasi
On-site
IDR 100,000,000 - 200,000,000
13 days ago

Team Leader

PT. Sumber Rejeki Exata Indonesia

Bekasi
On-site
IDR 100,000,000 - 200,000,000
13 days ago

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Mandarin-Speaking SaaS Support Specialist (Remote)
LittleLives
Remote
IDR 200.000.000 - 300.000.000
Full time
10 days ago

Job summary

A fast-growing EdTech company in Indonesia seeks a Customer Support Specialist to assist Mandarin-speaking users. You'll provide empathetic support via multiple channels, address platform inquiries, and collaborate with internal teams to enhance user experience. This role requires 2+ years in customer support, proficiency in Mandarin, and familiarity with helpdesk tools. Join our dynamic startup culture that values meaningful work and offers remote flexibility and competitive pay.

Benefits

Dynamic startup culture
Remote-friendly environment
Performance-based bonuses
Flexible work arrangements

Qualifications

  • 2+ years of experience in customer support, preferably in SaaS, tech, or education.
  • Proficiency in Mandarin (spoken and written) is a must.
  • Strong communication skills and a customer-first mindset.
  • Familiarity with helpdesk tools is a plus.
  • Comfortable working remotely and across time zones.

Responsibilities

  • Provide responsive, empathetic support to users via live chat, email, and calls.
  • Handle inquiries and issues related to the platform, working closely with internal teams.
  • Maintain accurate records of customer interactions and feedback.
  • Assist in creating and improving support documentation in Chinese and Malay.
  • Support onboarding of new users with product walkthroughs and training.

Skills

Customer support
Mandarin proficiency
Communication skills
Organizational skills
Problem-solving skills

Tools

Zendesk
Intercom
Freshdesk
Job description
A fast-growing EdTech company in Indonesia seeks a Customer Support Specialist to assist Mandarin-speaking users. You'll provide empathetic support via multiple channels, address platform inquiries, and collaborate with internal teams to enhance user experience. This role requires 2+ years in customer support, proficiency in Mandarin, and familiarity with helpdesk tools. Join our dynamic startup culture that values meaningful work and offers remote flexibility and competitive pay.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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