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Hotel Operations Leader, Guest Experience
Job summary
A leading hospitality company in Karawang Barat is seeking a skilled Executive Assistant Manager to oversee hotel operations and enhance guest satisfaction. The ideal candidate will have a background in hospitality management, strong leadership skills, and excellent communication abilities. Responsibilities include assisting the General Manager, monitoring staff performance, and implementing operational improvements. This role offers a positive working environment and teamwork opportunities.
Benefits
Qualifications
- Minimum of 5 years of experience in hotel management or similar role.
- Strong leadership and management skills.
- Fluent in English; proficiency in additional languages is a plus.
Responsibilities
- Assist the General Manager in overseeing hotel operations.
- Ensure high levels of guest satisfaction through engagement.
- Monitor and evaluate staff performance.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.