Quality Manager - Hospitality Operations & Guest Experience

Hilton Worldwide, Inc.; Tanjung Benoa; On-site; IDR 833.750.000 - 1.167.251.000; Full time

Job summary

A leading global hospitality company seeks a Quality Manager for its Conrad Bali location. The successful candidate will be responsible for developing and implementing a quality management system, conducting audits, and ensuring compliance with standards. The role requires a Bachelor's degree in Quality Management and at least 5 years of experience in quality management. Leadership skills and knowledge of quality management principles are essential. This position promises a dynamic work environment in a prestigious hotel setting.

Qualifications

• 5+ years of experience in quality management or similar role.
• Strong knowledge of quality management principles.
• Excellent problem solving and analytical skills.

Responsibilities

• Develop and maintain quality management system.
• Analyze quality metrics and oversee control teams.
• Conduct audits to ensure compliance with standards.
• Manage feedback and develop action plans.

Skills

Quality management principles

Data analysis tools

Problem solving

Leadership

Analytical skills

Strong verbal communication

Strong written communication

Education

Bachelor's degree in Quality Management

Six Sigma certification

ISO Auditor certification

Job description

A leading global hospitality company seeks a Quality Manager for its Conrad Bali location. The successful candidate will be responsible for developing and implementing a quality management system, conducting audits, and ensuring compliance with standards. The role requires a Bachelor's degree in Quality Management and at least 5 years of experience in quality management. Leadership skills and knowledge of quality management principles are essential. This position promises a dynamic work environment in a prestigious hotel setting.